Thread: Official Top Post Thread Receiving-sending-exchanging Gifts
View Single Post
  #677  
Old Jun 19 2023, 08:14 AM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,954
Default

Quote:
Originally Posted by JNelson View Post
100659344324390 2nd day now, been exchanging gifts for trees , when load game nothing in gift box, and the gifts are gone from my requests .. Facebook version, did all the 'usual' fixes made no difference

mostly for the achiote trees but a few others too
Hi JNelson

I had a look at that data account and there are Juniper Trees in the gift box.

We do not know which things you tried as you are not listed them, but it seems there are stuck gifts in your My Requests.

Before continuing, you need to store gifts in your red box and also boost trains from friends in your Train manager.

After doing those, please click on this link and see if those gifts are showing up, take in mind that a page can only show you up to 100 at a time: Facebook Games Activity

If those gifts were stuck gifts meaning they had already been accepted but had not cleared, then accepting them even in the games/activity will not give them to you again in the gift box.

So instead of accepting them, it is better to delete them one by one by clicking in the X. Again, you need to do this one by one and all pages showing gifts in Activity.
DO NOT click in any messages in yellow, just delete the gifts.

After deleting them all, you can run memcache and then close everything and restart your computer.

See if the next gifts sent to you go to your gift box correctly.
Reply With Quote