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Old Sep 25 2021, 02:27 PM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,933
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Quote:
Originally Posted by Patricia_B2009 View Post
Ok this was posted in 2009, but this is 2021 and my system isn't the problem, it will load and then boom a very long gray box shows up it's been several months none of us has been able to play. I have plenty of ram and my Nivida Graphics card is updated and cache is always being cleaned. It'd ODD as to how many can play and in certain areas they cannot. As, I mentioned it will load and then boom I get the gray long box going way down my screen.
Hi Patricia

Im not sure which image or link you were trying to post here as we cant see it.

About your problem there are some things for you to try.

Please check if there is any update for Windows or Mac in case you use it. You can type update in the search box and you usually get "search for updates", you have to follow the instructions. Remember to close and restart after updating.

Also be sure your browser is up to date.


After that then follow the instructions given in this announcement:

http://r1.slashkey.com/forum/announcement.php?f=1

You have to try all suggestions under FIRST LOAD OF FARM TOWN.
After trying them all, then restart and check again if your game loads.

If your game doesnt load, then you have to provide the information under PERSISTENT LOADING ISSUES.


Also if you go to the first post, first page of this thread, you will see the requirements for hardware and software for your computer.