Quote:
Originally Posted by Bowenlea
I have a problem...
The card I usually use to purchase for my games, the new website says is not able to be used.
I went back to facebook/farmtown and there was no problem at all.
Thank goodness I could do that.
As of tomorrow, it will be impossible.
Please fix what ever the issue is......
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Hi Bowenlea
I moved your post to the thread about Farm Cash.
Please report this issue to Support. When contacting them, be sure to provide details of your card, type of card, etc.
To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
From Facebook version:
http://apps.facebook.com/farmtown/settings2/support/
From Website version:
https://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366