Thread: Official Top Post Thread Receiving-sending-exchanging Gifts
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Old May 07 2022, 10:18 AM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,871
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Quote:
Originally Posted by RichmondGuy View Post
Marymarcel,



Computer and router have been restarted several times.

Firefox is up to date as previously stated, v100.0 for Windows 64-bit.

I ran firefox up again and compared the gifts in My Requests with the gifts on the Activity page, and they appeared to be in sync.
Tried collecting one gift under My Requests. It didn't show up in the giftbox.
Went back to the gift page under My Requests, and it was still there. Refreshed the Activity page, and it was still there.
Accepted the tomato gift on the Activity page, and received it. Refreshed My Requests and the tomato gift was gone, which is correct.

Please don't use up any more of your time on this post, but I would ask that you contact the developers and see if they know what would cause this error message. I'll check back in a few days to see if there is any update.
Hi RichmondGuy

As I said before it is a problem trasfering data from Facebook to the game.

Please contact Support and let them check on this problem. To contact them click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you dont find the automatic response, then please read the following information:
http://r1.slashkey.com/forum/showthread.php?t=644366
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