Thread: Official Top Post Thread Display Issues, Preferences, Sounds and Music
View Single Post
  #34  
Old Apr 13 2022, 05:18 AM
Tiger's Avatar
Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
Posts: 9,370
Default

Quote:
Originally Posted by Palmarina View Post
Hi, I used this post to say that the issue re sorting per dan/belt while planting occured again.
Please be sure I now use the correct link to the game!
I wanted to plant tomatoes this morning so I clicked on my seeder x100 shortcut. In the funnel I chose harvesting time = 2 days and then sorted per dan. I did this because I also wanted to check if eventually there were other 2day crops where I could reach a higher belt. All crops were mixed up. The sorting per dan/belt was not ok. After a close look the crops appeared alphabetically. I changed the sort to 'stored amount'. This sorting was ok. Sorted again per dan/belt and the crops appeared alphabetically again, not per dan/belt!
Maybe somebody might have a look into this? Or should I report this to slashkey?

PS
the problem persisted while :
- going to another farm
- use another seeder

FYI: I clear memcache on a daily base and clean up macromedia files once a week.

Help
Hi Palmarina,

I'm sorry to hear this is back. Is this the first time you have tried to plant by Belt/Dans since you last saw the problem?

Which 2 day crops do you not have 7th dan for?

Could you please also check the following:

If you don't have 7th dan for all the 2 day crops, pick up the seeder, filter to 2 days, then change the A-Z filter to Alphabetically and see if it shows you the exact same order of crops as it did when you had the filter set to Belt/Dans.

If you do have 7th dan for all the 2 day crops see if you have a different timed crop that is not at 7th dan yet then see if that does the same thing as well, shows the same as Alphabetically.

I am going to send you to support as well as copy your post over to the relevant devs thread as I won't be able to check this fully as I have all crops at 7th dan and it does show the Belt/Dans sorted the same as Alphabetically once you have them all.

For convenience here's the instructions to contact support should you need them:

To contact Support, click on the link below, fill out the form and submit it. Please be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you have any problems finding the automated response to your ticket, please click on the following link for instructions to help you with that: Support Issues - how to find their replies.
__________________
Tiger


Clickable Help Links:
Need help? Post in Help and Support
How to get and Create your Farm Link
How to FIND YOUR POSTS on the forum.


Reply With Quote