Thread: Official Top Post Thread Land Upgrades
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Old Feb 22 2022, 03:15 PM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
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Quote:
Originally Posted by imavike View Post
Has anyone else had a problem with buying a farm expansion with coins and not getting the expansion? I purchased an expansion for 19.5 billion coins, the coins were taken, but my farm is still 12x12. I have refreshed and logged out and logged back in again, but still no coins and no expansion.
Hi Imavike,
I moved your post to the subject thread about land upgrades.
Please try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.
https://apps.facebook.com/farmtown/p...lear_memcached


That should upgrade that farm (34) to 14 x14. For the second upgrade attempt you will need to contact Support for a refund of the coins.

To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366
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