Like others I am very grateful for the hard work you've done and continue to do. I understand very well that when things are rolled out there are problems that can't be foreseen and that it's almost like a game of whack-a-mole. That said here's my frustrating problem. (I clicked the link at the top of the page, this is where it landed me. Apologies if this is the wrong location.) First here's the information the box at the top of the game screen indicated was important.
1701960194--user #
2021-01-31 06:14:01.934 INFOCheckpoint-B-000 - Initialized
2021-01-31 06:14:01.935 LOGFT Client Services Inited.
2021-01-31 06:14:01.937 LOGSessionId: 302314
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.104 Safari/537.36
WebGL Supported, but DISABLED ------------------- ERROR!
I am using Chrome and when the message first came up that my browser did not support WebGL I went to google. The recommendation I found was:
First--make sure that hardware acceleration was checked in the browser settings. It already was.
Second--goto chrome://flags, look for WebGL and make sure it is enabled. It was.
Third--restart browser to enact changes. I did.
It worked--for a time. Then I got a quick black screen, the game reloaded and the opening screen appeared with a message box above that said "your browser does not support WebGL" and the game refused to reload. I have gotten it to work for a time on Firefox and Edge with the same results. It works for a time, then goes toes up and dies.
I checked to see if the browser is up to date and got this message:
Google Chrome is up to date
Version 88.0.4324.104 (Official Build) (64-bit)
I will continue to look for possible solutions on the net. In the meantime I wanted to notify the team of this problem. Maybe someone else is having it, maybe not.
Any suggestions would be appreciated.
Thank you, warm regards....s.w.
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