Thread: Official Top Post Thread Game Not loading/WebGL disabled/frequent crashes
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Old Nov 08 2022, 04:28 PM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
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Quote:
Originally Posted by betty457 View Post
thank you for the reply however nothing has changed, in fact it's worse now the page constantly tries to load, I would love to include the user number but the page will not let me even see it, it constantly flashes as if trying to load but never succeeds just keeps reloading itself with the same error message.

I have cleared mem cache as you suggested
I have cleared cookies as well as all browsing data
I have restarted my computer
other games load and play, just not this one
I am in a time crunch to complete quests to earn 2 farm cash
I lost the ability to collect 2 farm cash when facebook put farmtown on a time out a few weeks ago, frustrating is an understatement
it appears it's not just me with this issue, I have NOT been blocked by facebook so Im not sure where to go from here
Hi Betty,
You may not know you have been blocked by Facebook, but the constant looping is an indicator that you have been. Unfortunately there isn't anything we can do to lift that. You will just have to wait it out until they lift the block.
You can contact Support if you wish. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366
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Taz
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Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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