Quote:
Originally Posted by atvchick95
I am still having issues, I just moved some of my farms around, I changed what was farm 12 to farm 13 and Ive been trying for the last 20 minutes to get to now farm 13 and it keeps freezing the game up and gives the error that I will post below. It does not matter what if I have any buildings, decorations etc. showing or not, also doesn't matter if it's full screen or not since I moved the placement of the offending farm (old farm 12) and still getting this same error, it makes me think it is something in game with this particular farm. I have refreshed about 20 times if not more and once fully loaded after refreshing the page, I go straight to it and it freezes almost instantly. I have all extensions on chrome shut off, chrome is up to date, all cookies/cache. deleted (Advanced, All time Like I always do) no other tabs open, Computer has more than the recommended requirements to play the game , computer is shut down every night and doesn't get turned back on until I get off work at 4 pm . I have the same issue if I use Firefox. Also I do use wifi on my desktop i'm not hard wired, but my internet speeds are good, I just ran a speedtest using Speedtest. net - Ping is 29MS, Download is: 78.95MBPS, and upload is 20.28 MBPS.
So I'm pretty much at a loss as to why this one particular farm freezes, and why I randomly crash While I'm on other peoples farms working, and when I refresh after crashing I only get the pop up to be rehired once in a blue moon.
Here is the error "Warning" when my Farm 12 (now 13) freezes
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Hi Atvchick,
Please note that your internet to your service provideris only one link in the internet for your data to get to and from the Farm Town servers. That data goes through many links between your computer and the Facebook app server and then more links between there and the Farm Town servers. Any one of those links having problems can slow your data down and even cause your game to lose connection and go off line from the servers. Unfortunately there is no way for us to monitor or get those links fixed as they are not under the control of Farm Town. The only thing you can do is wait it out and hope the owners of those links realize there is a problem and get it fixed.
For you one farm problem, moving that farm around is obviously not helping. From what you are saying about that farm there is something wrong with it. I have loaded your farms and gone to that farm with no problems. From what I can see you only have a few buildings and a crop on it, so should not be causing that error.
I would suggest you report this farm error to Support and let them look at it to see if they can figure it out. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366