Quote:
Originally Posted by storm36
How long after making my Paypal purchase before the funds are credited to my FT account? I see the transaction on both my Paypal account and bank account but the funds haven't been credited as of yet to my FT account and it's been almost 30 minutes since I made the purchase.
I checked the Farm Cash activity log and it's not appearing there yet either. After I made the purchase a small box appeared stating "Updating Account" but nothing happened after 20 minutes so I refreshed the window but the funds still haven't appeared.
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Hi Storm,
Please contact Support concerning this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through Facebook:
http://apps.facebook.com/farmtown/settings2/support/
To contact through the website:
http://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366