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Old Jun 30 2021, 05:06 PM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
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Quote:
Originally Posted by Sue the Tyke View Post
Screen goes black and have to reload gamegame


Error message is :Your browser does not support WebGL.

593203157
Hi Sue the Tyke,
I moved your post to the subject thread about HTML/WebGL loading problens.
Please check if there is any update for Windows or Mac, you can type update in the search box and you usually get "search for updates", you have to follow the instructions. Remember to close and restart after updating.

Also make sure your browser is updated as sometimes they do not automatically update.

After that then follow the instructions given in this announcement:

http://r1.slashkey.com/forum/announcement.php?f=1

You have to try all suggestions under FIRST LOAD OF FARM TOWN.
After trying them all, then restart and check again if your game loads.


Also there are steps you can try in the first post on the first page of this thread.



To fix the WebGL error first try restarting your computer. If that does not correct it , then try clearing your browser cache, then close your browser and reopen it. The ganme will load slowly the first time you open it after clearing the cache as it has to download all the graphics again. Instructions for the browser cache clearing are in the following link:
http://www.slashkey.com/forum/showthread.php?t=421890
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.