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Old Jul 12 2014, 10:30 AM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
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Quote:
Originally Posted by Shellgirlmtl View Post
I just got back from a month-long holiday, during which the June 17th release was released... I had bought 4 of the Restroom Supply Facs and filled them up to the max... I just collected about 8,500 units of items from each, making a total of almost 35,000 units of products that I could fill my Restrooms with and yet I have none in storage... each item tells me I have 0 in storage... I have not had a chance to read some of the posts in the Forum but I do believe that some players are having problems with the Restroom FACS as I am... I thought I would report it and if possible would appreciate getting my products back... Have cleared memcache etc. (didn't think it necessary since I haven't played much in the last month but did nevertheless)...

Thank you for the update, I still need to look thru all the new goodies but so far the Restroom problem is the only issue I have encountered... thank you to the Devs & Mods for all your hard work... Always appreciated...
The problem others are having with the public restrooms is not having the products to fill them, but is getting them worked by people who do not have the trains for the mayor to work all facilities.
I see you have 4 restroom supply factories, but you have 6 public restrooms. So your supply will not totally fill all those.
There isn't any way that we or Support can return the items. The only thing that can be done is to give you the coins for those items, but you would have to know how many and what they are worth for Support to be able to do that. If you wish you can contact Support for a refund. To contact them click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few weeks for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings/support/
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Taz
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Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.