Thread: Official Top Post Thread Land Upgrades
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  #142  
Old Mar 11 2023, 03:18 PM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,910
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Quote:
Originally Posted by LLStringer View Post
I paid cash for 2 upgrades on a farm that total is $60 but it did not upgrade at all but it took my money.... I am due the upgrade or $60 refund.
Hi LLStringer

I moved your post to the thread about Land Upgrades.

I had a look at your data and you upgraded your farm 42 to 38x38 twice and farm cash was taked twice.

You need to contact Support team about this problem. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

In case you do not receive the automatic response, then read the following thread:
http://r1.slashkey.com/forum/showthread.php?t=644366
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