Thread: Official Top Post Thread Game Not loading/WebGL disabled/frequent crashes
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Old Jul 26 2023, 07:40 AM
LisaScobee LisaScobee is offline
 
Join Date: Sep 14 2017
Posts: 257
Question

Would having my ISP Help Desk "reset" my connection stop these types of errors? I did that a bit ago but haven't been back to the game to see if it helped. ETA: Just logged back into the game and it was initially slow to load up but no error messages.

Quote:
Originally Posted by Tiger View Post
Hi LisaScobee,

What was it that that you were doing in the game when you got the errors?
It looks like hardware acceleration temporarily disabled.

Please make sure that you have checked for and done any computer and browser updates.

Turn off all your show items in your game preferences, clear the browser if you have not done it recently, then close your browser for a coupe of minutes and reopen it and see if that improves things for you.

Please note that when you do browser clearing, you may be logged out of the website and that the first load what you show in preferences in game will be slower while you get a fresh load of graphics.

Last edited by LisaScobee; Jul 26 2023 at 07:42 AM. Reason: added something
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