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#1
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Game Not loading/WebGL disabled/frequent crashes
When posting in this thread the moderation team may need to visit your farm so please include your user ID in your post.
Your USER ID number is below the game screen when you load your game. Instructions should you want to put your farm link into your forum signature can be found by clicking on this link: Farmtown hardware and software requirements: Players will experience optimal gameplay if your device meets these specs:
If you experience any kind of memory errors, which in the latest version of Chrome you can identify by a gray screen with a sad face on it:
If the game is stuck on a black screen due to WebGL not Supported or Disabled error:
If there is no WebGL disabled message but the game does not finish loading:
If your farms are too slow to load because they have too many *different* items or because of a slow internet connection: Try enabling the Compressed Graphics option in the Preferences screen. Last edited by Tiger; Aug 28 2023 at 03:23 PM. |
#2
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My Neighborhood Quests for the week will not load. The quest page is there, but it is not showing any facilities. Buttons won't push. Option still seems to be there, just no facilities. Are we not doing quests until after 'the move'?
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#3
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Quote:
Only farming and some designing is available in HTML5 version. Facilities can't be used to make or load products so for now the NCC is suspended until those can be added again.
__________________
Tiger Clickable Help Links:
Need help? Post in Help and Support How to get and Create your Farm Link How to FIND YOUR POSTS on the forum. |
#4
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I have a big white message with lots of errors. I left it there for you to see. Second question: Where do I find my farm#?
Last edited by Taz D; Nov 06 2023 at 05:13 PM. Reason: Removed unrelated and unnecessary quote |
#5
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Quote:
First we will not be able to see the list if we go to your farms. When we load it we load from our own computer as a guest on your farms so will not get the same errors you got. Please try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done. If your farm is open close it. Then reopen and see if it is ok. For clearing from Slashkey: https://apps.slashkey.com/farmtown/play/?do=clear_memcached This would happen if the program encounters an error and can't recover at that point. As this isa random and infrequent problem there is nothing we can send to the developers to be able to fix. You can always find your ID at the bottom of your farms page.
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Taz Dubh Glais Estates Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm. Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can. Last edited by Taz D; Nov 06 2023 at 05:31 PM. |
#6
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Game not loading
Greetings,
I have been unable to load the game thru Slashkey/Farmtown.com. An Error message keeps coming up: 2023-11-07 12:42:16.728 INFOCheckpoint-B-000 - Initialized 2023-11-07 12:42:16.728 LOGFT Client Services Inited. 2023-11-07 12:42:16.730 LOGSessionId: 10070442 Browser: Firefox: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/119.0 WebGL Supported and Enabled. Type: WebGL 2.0 GPU-Vendor: Google Inc. (Intel) GPU-Renderer: ANGLE (Intel, Intel(R) HD Graphics 400 Direct3D11 vs_5_0 ps_5_0) 2023-11-07 12:42:16.754 ERRORApplying workaround to Firefox bug https://bugzilla.mozilla.org/show_bug.cgi?id=1397977 2023-11-07 12:42:16.759 LOGnavigator.mediaDevices support available I can't attach my farm # because I can't get to my farm. Please advise if there is anything I can do, thanks for your time, Leslie |
#7
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Issue Resolved
Not sure what happened but I just tried again, and was able to load the game.
Have a great one, Leslie USER ID number is: 1638903129 Build No: 563 |
#8
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Linux OS and Chrome
I can't play the new FT on my Chrome browser...Even if it loads for a short while I get a notice that says.....Your browser does not support WebGL....I have the latest updated Chrome, I clear my cache all the time and I have the hardware accelerator ON...I have also tried with it off and same result...Page freezes and I can't play....Is it a Linux problem or something that will work itself out with Chrome once things get rolling? I have no problems with FT with flash....Any ideas? Thanks, Judy
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#9
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Quote:
Your first post on this was moved to the News and Announcements thread about the new HTML version and answered there. Here is a link to the page where your post is and my answer is lower down the page: http://www.slashkey.com/forum/showth...650270&page=32
__________________
Taz Dubh Glais Estates Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm. Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can. |
#10
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I am having problems loading Farm 29 on my farm town. I think I have too many animals on this farm. Can you possibly remove them or find out if that is the problem. Ive cleared my browser...that doesnt help
. I get this black screen with the little monster in the middle when I try to load farm 29 Thanks |
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