HTML5/WebGL: Game Not loading or frequent crashes

[Taz D]

Originally Posted by HPNana

Thank you! I did do what the banner said but all I got when downloading was the black screen with the white box.

I must have lost my crops by now. So sad!

Hi HPNana,
Please add what the last checkpoint was in the console under the game when you loaded your farms.

[barb28n]

Have the same problem, did all the "fixes" suggested, and still get the message. black screen and cube. farm id 540277015

[debbieo]

100000013651466. it is black screen, message says browser does not support WebGl, and last line says WebGL is supported but disabled I use opera . Please come to my farm and have a look

[mnobles]

My farm is stuck on the green screen and will not load. Farm ID: 708807962.

[Deluxxe]

this is what is showing up on my farm town page.

2021-01-13 23:29:45.871 INFOCheckpoint-B-000 - Initialized
2021-01-13 23:29:45.872 LOGFT Client Services Inited.
2021-01-13 23:29:45.902 LOGSessionId: 131529
Browser: Firefox: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:83.0) Gecko/20100101 Firefox/83.0
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc.
GPU-Renderer: ANGLE (NVIDIA GeForce GTX 745 Direct3D11 vs_5_0 ps_5_0)
2021-01-13 23:29:50.108 LOGLoading player data from data.unity3d
2021-01-13 23:29:50.109 LOGInitialize engine version: 2020.2.1f1 (270dd8c3da1c)
2021-01-13 23:29:50.112 LOGCreating WebGL 2.0 context.
2021-01-13 23:29:50.119 LOGRenderer: Mozilla
2021-01-13 23:29:50.120 LOGVendor: Mozilla
2021-01-13 23:29:50.121 LOGVersion: OpenGL ES 3.0 (WebGL 2.0)
2021-01-13 23:29:50.122 LOGGLES: 3
2021-01-13 23:29:50.125 LOGOPENGL LOG: Creating OpenGL ES 3.0 graphics device ; Context level ; Context handle 41406304
2021-01-13 23:29:53.406 LOGInput Manager initialize...
2021-01-13 23:29:53.410 INFOCheckpoint-U-30 - Bootloader.Init Start
2021-01-13 23:29:53.469 INFOCheckpoint-U-31 - Init AssetRegistry
2021-01-13 23:29:53.672 INFOCheckpoint-U-32 - Download Play Bundles
2021-01-13 23:29:53.703 INFOCheckpoint-U-33 - Init Local Storage
2021-01-13 23:29:53.713 INFOCheckpoint-U-34 - Init Loading Screen
2021-01-13 23:29:53.715 INFOCheckpoint-U-34 - Init FlashVars
2021-01-13 23:29:53.778 INFOCheckpoint-U-40 - Init HUD
2021-01-13 23:29:54.463 INFOCheckpoint-U-45 - Init Farm Controller
2021-01-13 23:29:54.472 INFOCheckpoint-U-50 - Processing Params
2021-01-13 23:29:54.578 INFOCheckpoint-U-50 - Init Sub Controllers
2021-01-13 23:29:54.614 INFOCheckpoint-U-51 - Init Preferences
2021-01-13 23:29:54.617 INFOCheckpoint-U-52 - Load Prefs into UI
2021-01-13 23:29:54.621 INFOCheckpoint-U-53 - Init Engine
2021-01-13 23:29:54.626 INFOCheckpoint-U-55 - Init ItemDefs
2021-01-13 23:29:57.381 INFOCheckpoint-U-56 - Init RecipeDefs
2021-01-13 23:29:58.623 INFOCheckpoint-U-57 - Init Misc Defs
2021-01-13 23:29:59.316 INFOCheckpoint-U-60 - Load User
2021-01-13 23:30:01.146 INFOCheckpoint-U-61 - User Loaded
2021-01-13 23:30:01.541 INFOCheckpoint-U-62 - Main Avatar Loaded
2021-01-13 23:30:01.579 INFOCheckpoint-U-70 - Go To Farm
2021-01-13 23:30:01.587 INFOCheckpoint-U-75 - GoToFarmAsync
2021-01-13 23:30:05.989 INFOCheckpoint-DONE - Map Loaded
------------------------------------
I have no idea what this is all about. I can say for sure that I'm really disappointed how this site is being handled. Makes me wonder if anyone is home. So far nothing, that I can see, has improved.

[Turkeychapstick]

ID 1609895615...I get a black screen, then a grey screen....U-55 is showing...Is this going to be fixed anytime soon? It's 3 days. I've always been a patient person, yet I find myself wanting a fix......Thank you...

[sandgar]

Hi, I was able to get into the new version yesterday for a couple of hours, but now I can't get in.
1. My ID is 100001079898837
2. I get the grey screen with the sad face
3. 2021-01-13 23:38:47.258 INFOCheckpoint-B-000 - Initialized
2021-01-13 23:38:47.260 LOGFT Client Services Inited.
2021-01-13 23:38:47.279 LOGSessionId: 131738
Browser: Blink: Mozilla/5.0 (Windows NT 10.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 1.0
GPU-Vendor: Google Inc.
GPU-Renderer: ANGLE (Intel(R) G41 Express Chipset (Microsoft Corporation - WDDM 1.1) Direct3D9Ex vs_3_0 ps_3_0)
2021-01-13 23:38:47.563 LOGWarning: Your browser does not support "WebGL 2.0" Graphics API, switching to "WebGL 1.0"
2021-01-13 23:38:58.839 LOGLoading player data from data.unity3d
2021-01-13 23:38:58.880 LOGInitialize engine version: 2020.2.1f1 (270dd8c3da1c)
2021-01-13 23:38:58.883 LOGCreating WebGL 1.0 context.
2021-01-13 23:38:58.913 LOGRenderer: WebKit WebGL
2021-01-13 23:38:58.917 LOGVendor: WebKit
2021-01-13 23:38:58.918 LOGVersion: OpenGL ES 2.0 (WebGL 1.0 (OpenGL ES 2.0 Chromium))
2021-01-13 23:38:58.921 LOGGLES: 2
2021-01-13 23:38:59.061 LOG_debug_shaders GL_WEBGL_debug_shaders WEBGL_depth_texture GL_WEBGL_depth_texture WEBKIT_WEBGL_depth_texture GL_WEBKIT_WEBGL_depth_texture WEBGL_lose_context GL_WEBGL_lose_context WEBKIT_WEBGL_lose_context GL_WEBKIT_WEBGL_lose_context WEBGL_multi_draw GL_WEBGL_multi_draw
2021-01-13 23:38:59.068 LOGOPENGL LOG: Creating OpenGL ES 2.0 graphics device ; Context level ; Context handle 41406328
2021-01-13 23:39:13.098 LOGInput Manager initialize...
2021-01-13 23:39:13.111 INFOCheckpoint-U-30 - Bootloader.Init Start
2021-01-13 23:39:13.437 INFOCheckpoint-U-31 - Init AssetRegistry
2021-01-13 23:39:14.139 INFOCheckpoint-U-32 - Download Play Bundles
2021-01-13 23:39:14.252 INFOCheckpoint-U-33 - Init Local Storage
2021-01-13 23:39:14.271 INFOCheckpoint-U-34 - Init Loading Screen
2021-01-13 23:39:14.281 INFOCheckpoint-U-34 - Init FlashVars
2021-01-13 23:39:14.462 INFOCheckpoint-U-40 - Init HUD
2021-01-13 23:39:18.597 INFOCheckpoint-U-45 - Init Farm Controller
2021-01-13 23:39:18.622 INFOCheckpoint-U-50 - Processing Params
2021-01-13 23:39:19.212 INFOCheckpoint-U-50 - Init Sub Controllers
2021-01-13 23:39:19.399 INFOCheckpoint-U-51 - Init Preferences
2021-01-13 23:39:19.410 INFOCheckpoint-U-52 - Load Prefs into UI
2021-01-13 23:39:19.474 INFOCheckpoint-U-53 - Init Engine
2021-01-13 23:39:19.484 INFOCheckpoint-U-55 - Init ItemDefs
2021-01-13 23:39:21.305 WARNFatal: NullReferenceException: Object reference not set to an instance of an object.
2021-01-13 23:39:21.364 ERRORNullReferenceException: Object reference not set to an instance of an object.

[100000903312786]

won't load properly and nothing seems to work.... have tried reloading.... please check when you have time!

[Taz D]

Originally Posted by Deluxxe

this is what is showing up on my farm town page.


2021-01-13 23:30:05.989 INFOCheckpoint-DONE - Map Loaded
------------------------------------
I have no idea what this is all about. I can say for sure that I'm really disappointed how this site is being handled. Makes me wonder if anyone is home. So far nothing, that I can see, has improved.

Hi Deluxxe,
I moved your post to the subject thread about the HTML version. That text is part of the testing the developers are doing to try to help those who can not load the game.
Are you able to get in and see your farms?

[lilbert1972]

Ok thanks!