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  #1  
Old Apr 03 2021, 10:10 AM
Taz D's Avatar
Taz D Taz D is offline
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Originally Posted by mikkisone View Post
WebGL Supported, but DISABLED ------------------- ERROR! but I do have it. Most of the time it says enabled. I just hired someone to work. My game freezes constantly or just kicks me out. This is terrible! I play on a chrome book and have already done all the normal things to correct the problems. I play other games with zero issues. ID 555776128
Hi mikkisone,
It appears that when you freeze or get an error then it thinks your WebGL is disabled. If you game freezes a lot do you have a lot of layering of trees, flowers or facilities on top of crops then those can cause it to freeze up specially if your Chromebook doesn't have a lot of memory.

The only thing you can do is first try just closing your browser and reopen to your farms.

If that doesn't work you will need to clear your browser cache, close the browser, then reopen yopur farms. Please note the first reload of your farms after that will be slow as it has to download the graphics again.
If that still does not clear it then you may need to restart your computer.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #2  
Old Apr 03 2021, 11:40 AM
mikkisone mikkisone is offline
 
Join Date: Jul 30 2016
Posts: 40
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Originally Posted by Taz D View Post
Hi mikkisone,
It appears that when you freeze or get an error then it thinks your WebGL is disabled. If you game freezes a lot do you have a lot of layering of trees, flowers or facilities on top of crops then those can cause it to freeze up specially if your Chromebook doesn't have a lot of memory.

The only thing you can do is first try just closing your browser and reopen to your farms.

If that doesn't work you will need to clear your browser cache, close the browser, then reopen yopur farms. Please note the first reload of your farms after that will be slow as it has to download the graphics again.
If that still does not clear it then you may need to restart your computer.
I uninstalled and reinstalled WEBGL (just a note you might want to put some info in for players using a Chrome book it does not install the same way as just Google) so thats back BUT its still freezing up. I dont have any layered anything. No trees, no crops no flowers are layered.
I cleared all my cache and restarted my computer. I really am not sure why its freezing up so badly.
  #3  
Old Apr 03 2021, 11:51 AM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Buda, Tx
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Quote:
Originally Posted by mikkisone View Post
I uninstalled and reinstalled WEBGL (just a note you might want to put some info in for players using a Chrome book it does not install the same way as just Google) so thats back BUT its still freezing up. I dont have any layered anything. No trees, no crops no flowers are layered.
I cleared all my cache and restarted my computer. I really am not sure why its freezing up so badly.
Hi Mikkisone,
How much memory does your Chromebook have? If it is less than 8 GB then that may be why it freezes up.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #4  
Old Apr 03 2021, 12:28 PM
mikkisone mikkisone is offline
 
Join Date: Jul 30 2016
Posts: 40
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Quote:
Originally Posted by mikkisone View Post
I uninstalled and reinstalled WEBGL (just a note you might want to put some info in for players using a Chrome book it does not install the same way as just Google) so thats back BUT its still freezing up. I dont have any layered anything. No trees, no crops no flowers are layered.
I cleared all my cache and restarted my computer. I really am not sure why its freezing up so badly.
In use
22.6 GB
Available
41.4 GB

Whats weird is I play Elvernar all day and it never freezes. Nothing else does just my game and I s want to play!

Last edited by Taz D; Apr 03 2021 at 12:35 PM.
  #5  
Old Apr 03 2021, 12:43 PM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Buda, Tx
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Quote:
Originally Posted by mikkisone View Post
In use
22.6 GB
Available
41.4 GB

Whats weird is I play Elvernar all day and it never freezes. Nothing else does just my game and I s want to play!
Hi Mikkisone,
What you are listing is drive amounts, not the memory. The memory is the amount of RAM (Random Access Memory). They are not the same. How much space you have available on your hard drive doesn't have anything to do with this as the game uses the RAM and not the hard drive.
Additionally the Chromebook does not have a separate video card or video memory, which is anothere thing that will slow dow n and freeze the display of your farms.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #6  
Old Apr 03 2021, 03:09 PM
mikkisone mikkisone is offline
 
Join Date: Jul 30 2016
Posts: 40
Default

Quote:
Originally Posted by mikkisone View Post
In use
22.6 GB
Available
41.4 GB

Whats weird is I play Elvernar all day and it never freezes. Nothing else does just my game and I s want to play!
Its 4. I am sorry about that. Still makes zero sense. I have had this laptop for 2 years and played perfectly fine before all the hoopla started.
  #7  
Old Apr 03 2021, 03:24 PM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Buda, Tx
Posts: 21,853
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Quote:
Originally Posted by mikkisone View Post
Its 4. I am sorry about that. Still makes zero sense. I have had this laptop for 2 years and played perfectly fine before all the hoopla started.
Hi Mikkisone,
That is what I was afraid of. You may be able to play, but you will have the freezing up and slow play. The WebGl does need more memory. The recommended amount is 8GB. You can find all the recommendations in the first post of the following thread link:
http://www.slashkey.com/forum/showthread.php?t=650270
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #8  
Old Apr 03 2021, 03:57 PM
mikkisone mikkisone is offline
 
Join Date: Jul 30 2016
Posts: 40
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Quote:
Originally Posted by mikkisone View Post
Its 4. I am sorry about that. Still makes zero sense. I have had this laptop for 2 years and played perfectly fine before all the hoopla started.
Now that makes more sense Taz! Thank you for answering me all day long. I was not aware that WEBGL needed more ram.
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