HTML5/WebGL: Game Not loading or frequent crashes

[marymarcel]

Originally Posted by beverduster

its getting past old on the game crashing, whats going on by the way

Hi beverduster

Which job are you doing when you got the game crashing?

Is this happening in your own farms or while you work as Superneighbor o hired at market?

If the farms you are working on are heavily fulled then you could have some problems.

Please check if your browser is up to date as some of them dont automatically update. Also be sure all updates for Windows or Mac, in case you use it, are done.

You can close and reopen your browser for a few minutes and also restart your computer.

There are specifications for your computer in the first post, first page of this thread, to let you check your device.

[beverduster]

Originally Posted by marymarcel

Hi beverduster

Which job are you doing when you got the game crashing?

Is this happening in your own farms or while you work as Superneighbor o hired at market?

If the farms you are working on are heavily fulled then you could have some problems.

Please check if your browser is up to date as some of them dont automatically update. Also be sure all updates for Windows or Mac, in case you use it, are done.

You can close and reopen your browser for a few minutes and also restart your computer.

There are specifications for your computer in the first post, first page of this thread, to let you check your device.

i was only doing my farms and about 3 & 4 times a day i get kicked off saying my domputer dont suport thr etglm formatmat, i have a new laptop & even my old lapt supports htgml, i dont understand this part plus i have to clear my browzer and sifn off & reboot to get iit going again, ill be glad when they get all the game going in full again

[Taz D]

Originally Posted by beverduster

i was only doing my farms and about 3 & 4 times a day i get kicked off saying my domputer dont suport thr etglm formatmat, i have a new laptop & even my old lapt supports htgml, i dont understand this part plus i have to clear my browzer and sifn off & reboot to get iit going again, ill be glad when they get all the game going in full again

Hi Beverduster,
What operating system do your laptops have and how much memory is in them? Make sure your operating system is up to date as well as the browsers you use.
Please copy and post the first 10 lines from the FT Console, so we can check this.

[beverduster]

it isits a lenova and it has it all, i would tell ya what all it has but dont no how to find it, thanks to no operators manual, beginnin to think it was made in china

[Taz D]

Originally Posted by beverduster

it isits a lenova and it has it all, i would tell ya what all it has but dont no how to find it, thanks to no operators manual, beginnin to think it was made in china

Hi Beverduster,
What operating system is it? Windows what? You can find how much memory it has by searching for SYS.
Also please copy and paste here the first 10 lines of the FT Console below your farms.

[sheila_c]

I cannot get into the game this morning. I have read the instructions at the top of this post and none of the solutions seem to apply or work in my situation:

Web GL is fine.
Extensions turned off.
Browser history cleared.

Same results in Chrome, Firefox, Brave and Vivalidi.

Does not matter if I try through Facebook or hit the Play Farm Town from Slashkey.

Nothing changed on my end from shutting down last night after playing the game to turning on this morning and not being able to get in the game.

Here are my screenshots:

Farm Town is requesting access:
https://imgur.com/wAHvgfM

You need to authorize the app in order to play:
https://imgur.com/meE8T6p

Login Error: There is an error in logging you into this application. Please try again later.
https://imgur.com/naUOxjO

ETA 1: And I have no idea what my farm # is.

ETA 2: I can get into other Facebook games without a problem.

[Taz D]

Originally Posted by sheila_c

I cannot get into the game this morning. I have read the instructions at the top of this post and none of the solutions seem to apply or work in my situation:

Web GL is fine.
Extensions turned off.
Browser history cleared.

Same results in Chrome, Firefox, Brave and Vivalidi.

Does not matter if I try through Facebook or hit the Play Farm Town from Slashkey.

Nothing changed on my end from shutting down last night after playing the game to turning on this morning and not being able to get in the game.

Here are my screenshots:

Farm Town is requesting access:
https://imgur.com/wAHvgfM

You need to authorize the app in order to play:
https://imgur.com/meE8T6p

Login Error: There is an error in logging you into this application. Please try again later.
https://imgur.com/naUOxjO

ETA 1: And I have no idea what my farm # is.

ETA 2: I can get into other Facebook games without a problem.

Hi SheilaC
Have you had any warnings from Facebook about going to fast or posting too often? This sounds like you have been banned for a time by Facebook for exceeding their security settings. If you have been banned by Facebook you will have to wait until the banned time is up before you can get back into the game. Unfortunately there is nothing we can do to help with this.

Have you been posting or reposting a lot in Facebook groups or using automatic collection of gifts from gift sites? Those are some of the things Facebook has been limiting under their current security settings. If this is the case then you need to slow down on the posting or collecting gifts from the gift sites.