HTML5/WebGL: Game Not loading or frequent crashes

[AussieGecko]

I have a problem loading my game with Firefox and it doesn't happen with Opera and Google Chrome. My id number is 1226278369. At first it was taking more than 15 mins average to load the game and now it doesn't even load after clicking on PLAY, it just keeps going into the loop to load. This started around late January. It used to show just one error message and then it showed a page full of them before it started the looping business. The first Error read as follows: ERROR Applying workaround to Firefox bug https://bugzilla.mozilla.org/show_bug.cgi?id=1397977

I have tried all your tips for browser settings and cleared the cookies on the browser etc and it is still happening.

[marymarcel]

Originally Posted by AussieGecko

I have a problem loading my game with Firefox and it doesn't happen with Opera and Google Chrome. My id number is 1226278369. At first it was taking more than 15 mins average to load the game and now it doesn't even load after clicking on PLAY, it just keeps going into the loop to load. This started around late January. It used to show just one error message and then it showed a page full of them before it started the looping business. The first Error read as follows: ERROR Applying workaround to Firefox bug https://bugzilla.mozilla.org/show_bug.cgi?id=1397977

I have tried all your tips for browser settings and cleared the cookies on the browser etc and it is still happening.

Hi AussieGecko

I moved your post to the thread about HTML5 for problems loading the game.

I do not use Firefox as my browser but one of the other mods using it, has got that error but didnt affect the game.

As far as we know it is a bug in Firefox that Mozilla has not fixed yet but it shouldnt affect the game.

The only things I can suggest to you, is to check that Firefox is up to date and also see if you have any pending update for Windows or Mac in case you use it.

If you wish you can contact Support but Im not sure if they can help you as it is a Mozilla bug. Or you could try to contact Mozilla Help center and see if they can give you some help with this problem.