Go Back   Farm Town > Help & Support > News & Announcements

Closed Thread
 
Thread Tools Search this Thread Display Modes
  #1  
Old Feb 11 2022, 02:52 PM
AussieGecko's Avatar
AussieGecko AussieGecko is offline
 
Join Date: Nov 08 2009
Location: Australia
Posts: 170
Default

I have a problem loading my game with Firefox and it doesn't happen with Opera and Google Chrome. My id number is 1226278369. At first it was taking more than 15 mins average to load the game and now it doesn't even load after clicking on PLAY, it just keeps going into the loop to load. This started around late January. It used to show just one error message and then it showed a page full of them before it started the looping business. The first Error read as follows: ERROR Applying workaround to Firefox bug https://bugzilla.mozilla.org/show_bug.cgi?id=1397977

I have tried all your tips for browser settings and cleared the cookies on the browser etc and it is still happening.
  #2  
Old Feb 11 2022, 03:06 PM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 15,968
Default

Quote:
Originally Posted by AussieGecko View Post
I have a problem loading my game with Firefox and it doesn't happen with Opera and Google Chrome. My id number is 1226278369. At first it was taking more than 15 mins average to load the game and now it doesn't even load after clicking on PLAY, it just keeps going into the loop to load. This started around late January. It used to show just one error message and then it showed a page full of them before it started the looping business. The first Error read as follows: ERROR Applying workaround to Firefox bug https://bugzilla.mozilla.org/show_bug.cgi?id=1397977

I have tried all your tips for browser settings and cleared the cookies on the browser etc and it is still happening.
Hi AussieGecko

I moved your post to the thread about HTML5 for problems loading the game.

I do not use Firefox as my browser but one of the other mods using it, has got that error but didnt affect the game.

As far as we know it is a bug in Firefox that Mozilla has not fixed yet but it shouldnt affect the game.

The only things I can suggest to you, is to check that Firefox is up to date and also see if you have any pending update for Windows or Mac in case you use it.

If you wish you can contact Support but Im not sure if they can help you as it is a Mozilla bug. Or you could try to contact Mozilla Help center and see if they can give you some help with this problem.
Closed Thread

Tags
black screen, web gl

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 10:00 PM.