OFFICIAL Missing-Crops, Trees, Buildings, Other Items

[Taz D]

Originally Posted by bruhelmboldt

I see the problem. The link under my signature takes you to my old blocked farms. The rest of the data is correct, but I lost over 2,000 FarmCash and all my top-end tools and farms when FaceBook blocked me last November. My current account number is 104631822101565 - that's the much smaller farms than those that I lost, and that's where the blue ship is missing.

I still cry over my losses - money, labor, contacts. etc, etc., but Facebook Security won't answer my emails, so I'm continuing here by starting all over. I know you don't want to hear all of this. so anyway, use new acc't number 104631822101565 to get to my current farms. Thanks - and sorry for the trouble.


bru

Hi Bru,
Ok. That is different. You are correct. Your blue ship is missing. As I said before though you do not have to physically have to have the ships to be able to still use them and dispatch them as long as you have purchased it.
Please change your signature in here so we can go to the correct farms from now on.


You can contact Support if you wish for a refund of the coins so you can purchase another if you want to see it on your farms. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366