OFFICIAL Freight Trains

[marymarcel]

Originally Posted by kingcrom

hello

I was moving things around on my farm #1 and i went to move my train and it disappeared not any where .I paid farm cash for it and would like your help getting it back thank you

Ronald

Hi Ronald

I moved your post to the thread about Trains.

You need to contact Support team to let them check on this. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

[LizaLee]

FT automatically has added some of my neighbors to my ships/trains list and they do not work either. How can I delete them from those lists? Currently I just delete their place on the list once the ship/train gets to them but I would like to delete them permanently so when there is a worker I could substitute it is possible.

[marymarcel]

Originally Posted by LizaLee

FT automatically has added some of my neighbors to my ships/trains list and they do not work either. How can I delete them from those lists? Currently I just delete their place on the list once the ship/train gets to them but I would like to delete them permanently so when there is a worker I could substitute it is possible.

Hi LizaLee

I moved your post to the thread about Trains as those are the first ones you are asking.

When working from the Website you can ONLY send Train Boosts to your own Neighbours and your own Buddies.

When you click to send Boost requests, then you will have several options to choose who you want to send them to. You have all the information in the following thread:
http://r1.slashkey.com/forum/showthr...38#post6542638

About Ships:

You can only send them to your neighbors. If there are some of them who do not work ships, then while you are loading containers you can change them for other neighbors. Then when you go to load the next ship, you can use the Reuse Last Itinerary. You have information in the following links:
http://r1.slashkey.com/forum/showthread.php?t=626622
http://r1.slashkey.com/forum/showthr...42#post6542642

[max_river]

it there a certain locamotive you need to buy first

[Taz D]

Originally Posted by max_river

it there a certain locamotive you need to buy first

Hi Max river,
I have moved your post to the Help & Support thread about the freight trains.
Yes yoiu do have to buy the locomotives in order. The information about those is located in the Game Guide chapter 29 about the trains:
http://www.slashkey.com/forum/showthread.php?t=492298

[1wolfie1]

Several of us are finding that we cannot boost Trains in the website version unless we are FB Friends.

Why is that?

[Taz D]

Originally Posted by 1wolfie1

Several of us are finding that we cannot boost Trains in the website version unless we are FB Friends.

Why is that?

Hi Wolfie,
Are the ones that you are not able to boost, neighbors or buddies you added only through the website?
What do you see under their picture (manage, neighbor, buddy)?

[rhodan1133]

This is a new one on me. I took a screenshot of this issue but unable to post it. Also, I have all of the tools and trains etc to work my fellow farmers factories with one click but for some reason yesterday it has stopped working.. I have done the memchesh thing, done it several times, closed all windows and powered down my computer to stop all processes in the background. After 15 minutes turned it back on and performed the memchash again, with no change. Please give me some direction. Thank you. Also, this has happened with Facebook site or Slashkey.

[Taz D]

Originally Posted by rhodan1133

This is a new one on me. I took a screenshot of this issue but unable to post it. Also, I have all of the tools and trains etc to work my fellow farmers factories with one click but for some reason yesterday it has stopped working.. I have done the memchesh thing, done it several times, closed all windows and powered down my computer to stop all processes in the background. After 15 minutes turned it back on and performed the memchash again, with no change. Please give me some direction. Thank you. Also, this has happened with Facebook site or Slashkey.

Hi Rhodan,
I moved your post to the thread about freight trains.
I have checked your trains and the problem is that your train on farm 9 is not connected correctly. It is showing only 6 cars are dispatched instead of the 15. Your train on 10 is ok. And the rest of your trains do not have 10 cars.
For the train on farm 9 it will return in 10 hours. At that time you need to unload it, but do not dispatch it. Then all the cars past the first 6 will need to be reconnected. Be sure you do not use the green or purple hand to connect them as that can place them incorrectly.
As you have 15 cars on that train and more than you need on the train on 10, I would suggest that you move some of the cars from those 2 trains to the other trains you have as they return. That way you can have more than 2 trains with 10 cars so if something happens in the future you will not lose the facility working capability. Also if you have at least 3 trains with 10 cars or more you would get the mayors bonus when you unload them. Just make sure the cars you move to other trains are not duplicates of the ones they already have.

[1wolfie1]

Originally Posted by Taz D

Hi Wolfie,
Are the ones that you are not able to boost, neighbors or buddies you added only through the website?
What do you see under their picture (manage, neighbor, buddy)?

The ones that give me the issues are Neighbors acquired using the website FarmTown. They show up fine in all the Managers as Neighbors and we have no problems with Ships.

Why is this?