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  #1  
Old Oct 18 2015, 03:06 PM
Taz D's Avatar
Taz D Taz D is offline
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Originally Posted by JKatz View Post
In addition to the game being slow, I can't accept gifts or boost trains. I have cleared cache in both Chrome & Internet Explorer.
Hi Jkatz,
Please try clearing your memcache (link below), then when the page of unsetting text opens close it and your farm, then clear your browser cache and close your browser. Reopen and try again.
https://apps.facebook.com/farmtown/p...lear_memcached
You only need to do this through one browswer as it is not clearing on your computer but is clearing on the server to allow reloading of your data.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #2  
Old Oct 18 2015, 04:29 PM
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Farmer_Susan Farmer_Susan is offline
 
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Location: Atlanta, GA
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Is the Flash issue causing anyone else to have hiring problems? The last 2 days, I hire people and MOST (but not all) of them, make it to my farms, but after doing 3 or 4 farms, they getting booted off or their Flash crashes or something. I haven't had anyone be able to finish my farms in a couple of days now - and from the notes they're leaving me, they're really trying. I don't think it's just bad hires.
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  #3  
Old Oct 18 2015, 05:09 PM
Original Tee Original Tee is offline
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Join Date: Jun 04 2011
Location: Virginia
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Originally Posted by Taz D View Post
Hi Jkatz,
Please try clearing your memcache (link below), then when the page of unsetting text opens close it and your farm, then clear your browser cache and close your browser. Reopen and try again.
https://apps.facebook.com/farmtown/p...lear_memcached
You only need to do this through one browswer as it is not clearing on your computer but is clearing on the server to allow reloading of your data.
I had the same problem not able to boost trains. This worked perfectly. Thanks!
  #4  
Old Oct 18 2015, 06:53 PM
JKatz JKatz is offline
 
Join Date: May 19 2009
Location: USA
Posts: 35
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Quote:
Originally Posted by Taz D View Post
Hi Jkatz,
Please try clearing your memcache (link below), then when the page of unsetting text opens close it and your farm, then clear your browser cache and close your browser. Reopen and try again.
https://apps.facebook.com/farmtown/p...lear_memcached
You only need to do this through one browswer as it is not clearing on your computer but is clearing on the server to allow reloading of your data.
Any other ideas? That didn't work.
Attached Images
File Type: jpg Screenshot 2015-10-18 18.55.45.jpg (17.3 KB, 12 views)
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Last edited by JKatz; Oct 18 2015 at 06:59 PM.
  #5  
Old Oct 18 2015, 07:32 PM
Taz D's Avatar
Taz D Taz D is offline
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Quote:
Originally Posted by JKatz View Post
Any other ideas? That didn't work.
Hi JKatz,
Check to make sure you have allowed 3rd party cookies and pop ups in your browser settings.

If you do not want to open up your browser to all 3rd party cookies or all pop ups you can add the following web sites to the exceptions for those settings:
Slashkey.com
L1.slashkey.com
Facebook.com
Apps.facebook.com
Trialpay.com

Also , if you have an ad-blocker plugin in your browser make sure the above web sites are also allowed in that too.

Be sure you close and restart your browser for those changes to take effect.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #6  
Old Oct 19 2015, 08:12 AM
JKatz JKatz is offline
 
Join Date: May 19 2009
Location: USA
Posts: 35
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Quote:
Originally Posted by Taz D View Post
Hi JKatz,
Check to make sure you have allowed 3rd party cookies and pop ups in your browser settings.

If you do not want to open up your browser to all 3rd party cookies or all pop ups you can add the following web sites to the exceptions for those settings:
Slashkey.com
L1.slashkey.com
Facebook.com
Apps.facebook.com
Trialpay.com

Also , if you have an ad-blocker plugin in your browser make sure the above web sites are also allowed in that too.

Be sure you close and restart your browser for those changes to take effect.
You're a star! Thank you! You rock!
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  #7  
Old Oct 18 2015, 04:37 PM
NJones277 NJones277 is offline
 
Join Date: Aug 12 2009
Posts: 247
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I'm having the same "lines" problem. It was only when I was working my farm (the eye is completely closed), but now it's happening all the time. I've tried different browsers, I clear memcache every day and reset flash, clear browsing history. Doesn't make any difference.

Also, with this new fix, all tools are coming up very slowly. And, since you have to stop the mouse to get the highlighted lines, it can take a while to figure out where the game wants the mouse to stop.

All this is going on regardless of my clearing memcache, clearing browsing history, reloading the game, reloading Facebook, reloading the browser... Can anything be done??????
  #8  
Old Oct 18 2015, 05:11 PM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Buda, Tx
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Quote:
Originally Posted by NJones277 View Post
I'm having the same "lines" problem. It was only when I was working my farm (the eye is completely closed), but now it's happening all the time. I've tried different browsers, I clear memcache every day and reset flash, clear browsing history. Doesn't make any difference.

Also, with this new fix, all tools are coming up very slowly. And, since you have to stop the mouse to get the highlighted lines, it can take a while to figure out where the game wants the mouse to stop.

All this is going on regardless of my clearing memcache, clearing browsing history, reloading the game, reloading Facebook, reloading the browser... Can anything be done??????
Hi NJones,
They are working on it. That is all I can tell you. Just have to be patint as the try to get it all working right.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #9  
Old Oct 18 2015, 06:08 PM
Petuniaflower Petuniaflower is offline
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Join Date: Apr 12 2012
Posts: 664
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Quote:
Originally Posted by NJones277 View Post
I'm having the same "lines" problem. It was only when I was working my farm (the eye is completely closed), but now it's happening all the time. I've tried different browsers, I clear memcache every day and reset flash, clear browsing history. Doesn't make any difference.

Also, with this new fix, all tools are coming up very slowly. And, since you have to stop the mouse to get the highlighted lines, it can take a while to figure out where the game wants the mouse to stop.

All this is going on regardless of my clearing memcache, clearing browsing history, reloading the game, reloading Facebook, reloading the browser... Can anything be done??????
I thought I had gotten rid of the lines,but nope still there.I know the Dev's are working very hard to make everyone happy.I can still do the game ,so I can manage to wait for the fix.My Question is, I see someone else has the lines,but not everyone.Others are having problems I am not having.Why is this? Our computers the browser we are using? One would think all of us would be having the same problems.
  #10  
Old Oct 18 2015, 07:27 PM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Buda, Tx
Posts: 21,883
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Quote:
Originally Posted by Petuniaflower View Post
I thought I had gotten rid of the lines,but nope still there.I know the Dev's are working very hard to make everyone happy.I can still do the game ,so I can manage to wait for the fix.My Question is, I see someone else has the lines,but not everyone.Others are having problems I am not having.Why is this? Our computers the browser we are using? One would think all of us would be having the same problems.
Hi Petuniaflower,
Yes it would come down to each computer and browser having slightly different settings. If it was that easy that everyone had exactly the same problem then it would be much easier to find and fix each problem that appears.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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