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  #1  
Old Dec 29 2016, 06:24 PM
RFMad RFMad is offline
 
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My ship has been in a port for a couple days. I sent a message and explained how to access it and she says she was asked by someone else, too but there isn't anything showing for her. Has that been a problem before? I know it's been reported that there is a ship notification and none there but not this way. Can someone check on this? Thanks.
  #2  
Old Dec 29 2016, 06:42 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by RFMad View Post
My ship has been in a port for a couple days. I sent a message and explained how to access it and she says she was asked by someone else, too but there isn't anything showing for her. Has that been a problem before? I know it's been reported that there is a ship notification and none there but not this way. Can someone check on this? Thanks.
Hi RFMad,
I am sorry but we have no way to check on this as we do not have any data about the ships in our tools yet. Is she a neighbor for you and you a neighbor for her?
You will need to contact Support on this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
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Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #3  
Old Dec 29 2016, 06:46 PM
RFMad RFMad is offline
 
Join Date: Sep 02 2010
Posts: 274
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She is a neighbor of mine - I'm not sure about me being hers. I'll just wait to contact support. They probably have enough to check on Thanks.
Quote:
Originally Posted by Taz D View Post
Hi RFMad,
I am sorry but we have no way to check on this as we do not have any data about the ships in our tools yet. Is she a neighbor for you and you a neighbor for her?
You will need to contact Support on this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
  #4  
Old Dec 29 2016, 11:38 PM
BamaMike BamaMike is offline
 
Join Date: Apr 04 2010
Posts: 55
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I really like the updates to the ships, they are going to add to the game and hopefully the ones who have been against them will come around. I like how they are making you think before you start skipping ports(start loosing products).
  #5  
Old Dec 29 2016, 11:50 PM
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Farmer_Susan Farmer_Susan is offline
 
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Originally Posted by BamaMike View Post
I really like the updates to the ships, they are going to add to the game and hopefully the ones who have been against them will come around. I like how they are making you think before you start skipping ports(start loosing products).
Me, too! There's a lot of strategy here. And by allowing us to replace users up front before we ever launch and then skip ports after launch, we're continually trying to figure out how to play our best hand. I just love it!
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  #6  
Old Dec 29 2016, 11:48 PM
rockcandymountain rockcandymountain is offline
 
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My first ship came in and I got 700,000 products from it. An hour later I unloaded one of my trains and got 1.2 million products from it.

In real world shipping, the reason ships are seen in ports tied up is because the workers at the port cant load/unload those ships fast enough.

I asked the question in google as to how long it takes to load or unload the average container ship and the answer is 10-12 hrs for an 800 foot container ship.

My issue is that the ship gets back to our port, gets unloaded and is forced to sit and wait for its turn. If we are sending these ships using a rotating basis, then ships will be waiting for a few days.

If we weren't having our turn time controlled, then anyone who is lucky enough to have good ports to visit, PLUS if we could turn our ships as quickly as we reloaded them, then the shipping part of the game would be more of a draw. IMHO
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  #7  
Old Dec 30 2016, 12:00 AM
Moose Mob Moose Mob is offline
 
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Quote:
Originally Posted by rockcandymountain View Post
My first ship came in and I got 700,000 products from it. An hour later I unloaded one of my trains and got 1.2 million products from it.

In real world shipping, the reason ships are seen in ports tied up is because the workers at the port cant load/unload those ships fast enough.

I asked the question in google as to how long it takes to load or unload the average container ship and the answer is 10-12 hrs for an 800 foot container ship.

My issue is that the ship gets back to our port, gets unloaded and is forced to sit and wait for its turn. If we are sending these ships using a rotating basis, then ships will be waiting for a few days.

If we weren't having our turn time controlled, then anyone who is lucky enough to have good ports to visit, PLUS if we could turn our ships as quickly as we reloaded them, then the shipping part of the game would be more of a draw. IMHO
If you want to be more 'real world', then you would also need to add 3-4 days between port while the ship is at sea. The status would be "arrive at Port Buddy in 2 hours".
  #8  
Old Dec 30 2016, 12:14 AM
Aussie Rae Aussie Rae is offline
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Quote:
Originally Posted by rockcandymountain View Post
My first ship came in and I got 700,000 products from it. An hour later I unloaded one of my trains and got 1.2 million products from it.

In real world shipping, the reason ships are seen in ports tied up is because the workers at the port cant load/unload those ships fast enough.

I asked the question in google as to how long it takes to load or unload the average container ship and the answer is 10-12 hrs for an 800 foot container ship.

My issue is that the ship gets back to our port, gets unloaded and is forced to sit and wait for its turn. If we are sending these ships using a rotating basis, then ships will be waiting for a few days.

If we weren't having our turn time controlled, then anyone who is lucky enough to have good ports to visit, PLUS if we could turn our ships as quickly as we reloaded them, then the shipping part of the game would be more of a draw. IMHO
how did you get 700,000 products? I had the Yellow Ship, with all 10 containers, return home and the goods imported totaled 513,296 and I have seen other neighbors post with that same amount of goods... seems a bit off key if you got so much more than everyone else.. can you explain please, we are really interested to find out how it was achieved..
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  #9  
Old Dec 29 2016, 11:55 PM
Tom C Tom C is offline
 
Join Date: Jun 30 2009
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I went and skip a few ports that I had been sitting at for a day or more. If your ship sits there for a day or more they are either not and active player or have something else going on it their life is keeping them from playing. I may have lost a few products doing that but I would have lost a lot more if the ship sat on say port 5 for the next lets say 3 days and never moved.

I agree also that I think we should be able to send the ships back out as soon as they come in. I have the blue ship back on day 7 but have to wait 11 hours to send it back out. I know the next ship is not do back til tomorrow night but if the neighbors move it along fast enough it could be back before I send the blue one out again. At that point I will have 2 ships sitting at port.
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Last edited by Tom C; Dec 30 2016 at 12:00 AM. Reason: for got to post about send ships out as soon as they get back
  #10  
Old Dec 29 2016, 11:59 PM
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gffarmer gffarmer is offline
 
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I am sooooooooo happy we can skip ports now!!! I had 5 ships stuck at the same port and now they are on their way to the next one. Thank you!!!!!
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