HTML5/WebGL: Game Not loading or frequent crashes

[marymarcel]

Originally Posted by JohnAlbertini

If I use the html5 version can I later load the Flash version?

The Flash is still working for me but would like to try out the new version.

Hi John

Yes, if your flash is still working then you can load your farms in flash version.

When you click in the link in the banner to try HTML5 version and you want to go back to flash, just close your farms, go to facebook and click in the link in the left column

[JohnAlbertini]

Originally Posted by marymarcel

Hi John

Yes, if your flash is still working then you can load your farms in flash version.

When you click in the link in the banner to try HTML5 version and you want to go back to flash, just close your farms, go to facebook and click in the link in the left column

Thank you. That's what I thought but wanted to double check.

[Big_John]

Since thread wasnt left open for discussion and found no other threads to report to...

HTML5/webGL trial links from said thread the fifth link took me to send gifts page. said should take to farm.

From Chrome link.. few subtle differences.

Graphics Feature Status
Canvas: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
Out-of-process Rasterization: Hardware accelerated
OpenGL: Enabled
Hardware Protected Video Decode: Unavailable
Rasterization: Hardware accelerated
Skia Renderer: Enabled
Video Decode: Hardware accelerated
Vulkan: Disabled
WebGL: Hardware accelerated
WebGL2: Hardware accelerated
Driver Bug Workarounds

[Rina van der Westhuizen]

Hi there, I can load the test demo's up to test point 4 where it stops at the name Farm Town. Nothing further, no farm or the ship etc.

[Taz D]

Originally Posted by Rina van der Westhuizen

Hi there, I can load the test demo's up to test point 4 where it stops at the name Farm Town. Nothing further, no farm or the ship etc.

Hi Rina,
What browser are you using?
If it is Chrome please do the step for 5 and post results here.

[Rina van der Westhuizen]

I use Firefox which won't load. I also use Opera GX which does load.

[Rina van der Westhuizen]

Taz I did step 4 and got a green screen, no ship or crops. I also tried step 5 and then got a Error time out kind of message. This is what I get when I directly try to load the HTML version.

[Taz D]

Originally Posted by Rina van der Westhuizen

Taz I did step 4 and got a green screen, no ship or crops. I also tried step 5 and then got a Error time out kind of message. This is what I get when I directly try to load the HTML version.

Hi Rina,
The developers have worked on the loading problem with Chrome, but not on Firefox. I use Firefox and have not had any problems except early on in the testing and it wasn't related to anything in Firefox. I have been looking at Firefox trying to find a difference, but have not seen anything yet. Please be patient as we continue looking into this.

[Rina van der Westhuizen]

Thanks Taz

[Happy pants]

Hi Raul or mods who are dealing with this: I've been having trouble opening the new version in Google Chrome.

Graphics Feature Status
Canvas: Hardware accelerated
Compositing: Hardware accelerated
Metal: Disabled
Multiple Raster Threads: Enabled
Out-of-process Rasterization: Hardware accelerated
OpenGL: Enabled
Hardware Protected Video Decode: Unavailable
Rasterization: Hardware accelerated
Skia Renderer: Disabled
Video Decode: Hardware accelerated
WebGL: Hardware accelerated
WebGL2: Hardware accelerated