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  #1  
Old May 02 2023, 10:43 PM
Taz D's Avatar
Taz D Taz D is offline
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Location: Buda, Tx
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Quote:
Originally Posted by ncomello@aol.com View Post
I just checked my fish totals on the new website it is 243133234 but on the old website it is 623733802 so why is there that big of a difference it the old and new amounts of coins is I sell the fish.

I get more fish using the old version he new I lose half of all my fish/coins!! Not sure if i want to play this game any longer. I lost over 100,000,000,000 coins/fish in an instant. I tried loging in and out, refresh and no one can tell me how Iget them back!!! even now after I lost all that time, effort it is still an issue!! now there is over 380600568 difference between the two websites in my fish /coin totals Why is that
Ncomello,
Try reading my answers to all your previous posts. I have answered you twice now of whey you are missing fish. You can not get them back as we have no way to restore them.
The difference between the 2 versions is probably because you had more than you are allowed in the Facebook version and when you came to the new site those amounts were adjusted to the maximum amount you can have in your storage.

If you wish you can contact Support concerning this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #2  
Old May 02 2023, 11:20 PM
ncomello@aol.com ncomello@aol.com is offline
 
Join Date: Apr 23 2023
Location: chicago
Posts: 6
Default okay I understand now

Quote:
Originally Posted by Taz D View Post
Ncomello,
Try reading my answers to all your previous posts. I have answered you twice now of whey you are missing fish. You can not get them back as we have no way to restore them.
The difference between the 2 versions is probably because you had more than you are allowed in the Facebook version and when you came to the new site those amounts were adjusted to the maximum amount you can have in your storage.

If you wish you can contact Support concerning this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366
OKAY I UNDERSTAND I AM SCREWED. Sorry hard for me to see your response as this is the first time I have used this website,
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  #3  
Old May 02 2023, 11:25 PM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
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Quote:
Originally Posted by ncomello@aol.com View Post
OKAY I UNDERSTAND I AM SCREWED. Sorry hard for me to see your response as this is the first time I have used this website,
Hi ncomello,
The only thing I can suggest to keep from losing more fish is after you have worked large fishing jobs go ahead and sell them so you do not lose the coins for them.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #4  
Old May 17 2023, 09:21 PM
Joyinlife Joyinlife is offline
 
Join Date: Jun 12 2010
Location: AZ
Posts: 139
Default Those who purchased extra space for neighbors.

i purchased the full amount of storage for more neighbors a long time ago. Now that you have raised the limit, are you giving those who paid for it, their extra space back? In otherwise, i and anyone else that purchased extra space should have more than anyone else because we paid for it.

Last edited by Taz D; May 17 2023 at 09:23 PM. Reason: Removed unrelated quote
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  #5  
Old May 17 2023, 09:32 PM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Buda, Tx
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Quote:
Originally Posted by Joyinlife View Post
i purchased the full amount of storage for more neighbors a long time ago. Now that you have raised the limit, are you giving those who paid for it, their extra space back? In otherwise, i and anyone else that purchased extra space should have more than anyone else because we paid for it.
HI Joyinlife,
I moved your post to the thread about storage.
The Super storage sheds you purchase was to expand your item storage. And yes you have 8 times more space in your item storage than anyone with an equal amount of neighbors who doesn't have the super storage, since you own all 4 of the super sheds. Even with the addition of more neighbors allowed you still have more than anyone who does not own the super storage.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #6  
Old May 22 2023, 07:06 AM
JohnAlbertini JohnAlbertini is offline
 
Join Date: Oct 08 2010
Posts: 607
Default

Not sure this is the best thread

When in ingredients inventory "stored amount" is broken shows alphabetical.
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  #7  
Old May 22 2023, 09:11 AM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
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Quote:
Originally Posted by JohnAlbertini View Post
Not sure this is the best thread

When in ingredients inventory "stored amount" is broken shows alphabetical.
Hi John

We have tried those options in storage for Harvest & Products and they show different screens, so they are working correctly for us.

Have you tried to scroll down the pages for them and see if they show different for you?
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  #8  
Old Jun 01 2023, 07:47 AM
JohnAlbertini JohnAlbertini is offline
 
Join Date: Oct 08 2010
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STILL a problem the storage inventory by "stored amount" in the Pass does not work, stays alphabetical!!!
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  #9  
Old Jun 01 2023, 08:20 AM
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marymarcel marymarcel is offline
 
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Location: Buenos Aires, Argentina
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Quote:
Originally Posted by JohnAlbertini View Post
STILL a problem the storage inventory by "stored amount" in the Pass does not work, stays alphabetical!!!

Hi John

I just tried the Alphabetically and Stored amount options for Seasonal Farm pass in storage and it is working correctly at least for me.

If you only have 1 item per decoration stored then it is not easy to see the difference between the two options.

For example I have 2 Split Elephant leaves so when I order by Alphabetically it is listed after the Sphinx, but if I order by Stored Amount they are listed at the bottom of the list as I have 2 of them and not only 1.
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  #10  
Old Jun 01 2023, 10:14 AM
JohnAlbertini JohnAlbertini is offline
 
Join Date: Oct 08 2010
Posts: 607
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I'm referring to when selecting the earned bonus in pass to select which item to spin the wheel for.
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can not move from storage, storage, storage capacity, storage items, storage limit, storage limits, storage sheds


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