OFFICIAL Game Not loading/WebGL disabled/frequent crashes

[marymarcel]

Originally Posted by ReneeAllee

I'm stuck in offline mode; I've cleared my cache and when I click the green button to come back online I end up getting the same box ..."click green tick to reconnect..." over and over.
The code below my FT screen says "2023-02-18 19:31:07.687 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2023-02-18 19:31:11.433 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection."
HELP!

Hi RenneAllee

I moved your post to the thread about Game not loading.

We are all in the same boat, please read the following information:
http://r1.slashkey.com/forum/announcement.php?f=1

[lucylou66]

for some reason its not letting me show as online when i click the reconnect button it tells me basically to try again , down under the farm it gives me this error
2023-02-18 20:03:57.469 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2023-02-18 20:04:01.782 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal

[GRB]

Originally Posted by lucylou66

for some reason its not letting me show as online when i click the reconnect button it tells me basically to try again , down under the farm it gives me this error
2023-02-18 20:03:57.469 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2023-02-18 20:04:01.782 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal

I am getting this as well

[Taz D]

Originally Posted by lucylou66

for some reason its not letting me show as online when i click the reconnect button it tells me basically to try again , down under the farm it gives me this error
2023-02-18 20:03:57.469 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2023-02-18 20:04:01.782 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal

Originally Posted by GRB

I am getting this as well

I have moved your posts to the thread about loading issues.


Please read the announcement at the top of any section.

[GRB]

Originally Posted by taz d

i have moved your posts to the thread about loading issues.


Please read the announcement at the top of any section.

not seeing any announcement anywhere, please submit a link

[Taz D]

Originally Posted by GRB

not seeing any announcement anywhere, please submit a link

http://www.slashkey.com/forum/announcement.php?f=1
Any section of the forums that you open has the announcement at the top of the threads list.

[Sadsu]

As from this morning (Australia time) my game only loads in offline mode and nothing I do will change it!! It is only loading to server c20 for chat and w21 for farm??
Any further suggestions??

[marymarcel]

Originally Posted by Sadsu

As from this morning (Australia time) my game only loads in offline mode and nothing I do will change it!! It is only loading to server c20 for chat and w21 for farm??
Any further suggestions??

Hi Sadsu

We have to wait for the developers to fix the issue with C20.

Meanwhile you can work your farms off line same as your Super Neighbors.

This is the link to the announcement:
http://r1.slashkey.com/forum/announcement.php?f=1

[marymarcel]

The off line problem has been corrected now!

Please reload the game to get the fix.

[honeyg56]

Hi there

Not sure if you are aware, but the game is not connecting to the server, hence can't see anyone in the market place