HTML5/WebGL: Game Not loading or frequent crashes - Page 162

**marymarcel** · #**1611** Jan 13 2021, 05:47 PM

Quote:

Originally Posted by Turkeychapstick

ID 1609895615...I get a black screen, then a grey screen....U-55 is showing...Is this going to be fixed anytime soon? It's 3 days. I've always been a patient person, yet I find myself wanting a fix......Thank you...

Hi Turkeychapstick

I moved your post to the thread for HTML5 version.

All the information will help the developers to work on the problem.

**Taz D** · #**1612** Jan 13 2021, 05:48 PM

Quote:

Originally Posted by sandgar

Hi, I was able to get into the new version yesterday for a couple of hours, but now I can't get in.
1. My ID is 100001079898837
2. I get the grey screen with the sad face
3. 2021-01-13 23:39:19.484 INFOCheckpoint-U-55 - Init ItemDefs

Hi Sandgar,
Try clearing your browser cache , close the browser, then reopen your farms and see if that gets you in.

**Taz D** · #**1613** Jan 13 2021, 05:49 PM

Quote:

Originally Posted by mnobles

My farm is stuck on the green screen and will not load. Farm ID: 708807962.

Hi mnobles,
As you have already posted about this here it is not necessary to keep posting over and over.

Two things to try. Make sure you don't have any extensions in your browser like those to make Facebook use old layout or adblockers.

Make sure you have cookies and pop ups allowed in your browser by the instructions in the following link:
http://www.slashkey.com/forum/showthread.php?t=625118

moocat · #**1614** Jan 13 2021, 05:50 PM

moocat
1080978846

2021-01-13 23:37:51.138 INFOCheckpoint-B-000 - Initialized
2021-01-13 23:37:51.141 LOGFT Client Services Inited.
2021-01-13 23:37:51.182 LOGSessionId: 131837
Browser: Blink: Mozilla/5.0 (Windows NT 10.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc.
GPU-Renderer: Google SwiftShader
2021-01-13 23:38:08.730 LOGLoading player data from data.unity3d
2021-01-13 23:38:08.744 LOGInitialize engine version: 2020.2.1f1 (270dd8c3da1c)
2021-01-13 23:38:08.749 LOGCreating WebGL 2.0 context.
2021-01-13 23:38:08.829 LOGRenderer: WebKit WebGL
2021-01-13 23:38:09.013 LOGVendor: WebKit
2021-01-13 23:38:09.052 LOGVersion: OpenGL ES 3.0 (WebGL 2.0 (OpenGL ES 3.0 Chromium))
2021-01-13 23:38:09.057 LOGGLES: 3
2021-01-13 23:38:09.085 LOGOPENGL LOG: Creating OpenGL ES 3.0 graphics device ; Context level ; Context handle 41406304
2021-01-13 23:38:32.584 LOGInput Manager initialize...
2021-01-13 23:38:32.599 INFOCheckpoint-U-30 - Bootloader.Init Start
2021-01-13 23:38:33.076 INFOCheckpoint-U-31 - Init AssetRegistry
2021-01-13 23:38:34.805 INFOCheckpoint-U-32 - Download Play Bundles
2021-01-13 23:38:34.941 INFOCheckpoint-U-33 - Init Local Storage
2021-01-13 23:38:35.003 INFOCheckpoint-U-34 - Init Loading Screen
2021-01-13 23:38:35.013 INFOCheckpoint-U-34 - Init FlashVars
2021-01-13 23:38:35.388 INFOCheckpoint-U-40 - Init HUD
2021-01-13 23:38:41.878 INFOCheckpoint-U-45 - Init Farm Controller
2021-01-13 23:38:41.945 INFOCheckpoint-U-50 - Processing Params
2021-01-13 23:38:43.173 INFOCheckpoint-U-50 - Init Sub Controllers
2021-01-13 23:38:43.524 INFOCheckpoint-U-51 - Init Preferences
2021-01-13 23:38:43.574 INFOCheckpoint-U-52 - Load Prefs into UI
2021-01-13 23:38:43.589 INFOCheckpoint-U-53 - Init Engine
2021-01-13 23:38:43.605 INFOCheckpoint-U-55 - Init ItemDefs
2021-01-13 23:38:51.773 WARNFatal: NullReferenceException: Object reference not set to an instance of an object.
2021-01-13 23:38:51.839 ERRORNullReferenceException: Object reference not set to an instance of an object.

I have two PC's with the same version of Chrome.
The 32 bit version is not working the 64 Bit is.

**marymarcel** · #**1615** Jan 13 2021, 05:50 PM

Quote:

Originally Posted by 100000903312786

won't load properly and nothing seems to work.... have tried reloading.... please check when you have time!

Hi 100000903312786

I moved your post to the thread about HTML5

Please follow the instructions given in the message above your game screen and post the results in another post. Thanks

**marymarcel** · #**1616** Jan 13 2021, 05:53 PM

Quote:

Originally Posted by moocat

moocat
1080978846

2021-01-13 23:37:51.138 INFOCheckpoint-B-000 - Initialized
2021-01-13 23:37:51.141 LOGFT Client Services Inited.
2021-01-13 23:37:51.182 LOGSessionId: 131837
Browser: Blink: Mozilla/5.0 (Windows NT 10.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc.
GPU-Renderer: Google SwiftShader
2021-01-13 23:38:08.730 LOGLoading player data from data.unity3d
2021-01-13 23:38:08.744 LOGInitialize engine version: 2020.2.1f1 (270dd8c3da1c)
2021-01-13 23:38:08.749 LOGCreating WebGL 2.0 context.
2021-01-13 23:38:08.829 LOGRenderer: WebKit WebGL
2021-01-13 23:38:09.013 LOGVendor: WebKit
2021-01-13 23:38:09.052 LOGVersion: OpenGL ES 3.0 (WebGL 2.0 (OpenGL ES 3.0 Chromium))
2021-01-13 23:38:09.057 LOGGLES: 3
2021-01-13 23:38:09.085 LOGOPENGL LOG: Creating OpenGL ES 3.0 graphics device ; Context level ; Context handle 41406304
2021-01-13 23:38:32.584 LOGInput Manager initialize...
2021-01-13 23:38:32.599 INFOCheckpoint-U-30 - Bootloader.Init Start
2021-01-13 23:38:33.076 INFOCheckpoint-U-31 - Init AssetRegistry
2021-01-13 23:38:34.805 INFOCheckpoint-U-32 - Download Play Bundles
2021-01-13 23:38:34.941 INFOCheckpoint-U-33 - Init Local Storage
2021-01-13 23:38:35.003 INFOCheckpoint-U-34 - Init Loading Screen
2021-01-13 23:38:35.013 INFOCheckpoint-U-34 - Init FlashVars
2021-01-13 23:38:35.388 INFOCheckpoint-U-40 - Init HUD
2021-01-13 23:38:41.878 INFOCheckpoint-U-45 - Init Farm Controller
2021-01-13 23:38:41.945 INFOCheckpoint-U-50 - Processing Params
2021-01-13 23:38:43.173 INFOCheckpoint-U-50 - Init Sub Controllers
2021-01-13 23:38:43.524 INFOCheckpoint-U-51 - Init Preferences
2021-01-13 23:38:43.574 INFOCheckpoint-U-52 - Load Prefs into UI
2021-01-13 23:38:43.589 INFOCheckpoint-U-53 - Init Engine
2021-01-13 23:38:43.605 INFOCheckpoint-U-55 - Init ItemDefs
2021-01-13 23:38:51.773 WARNFatal: NullReferenceException: Object reference not set to an instance of an object.
2021-01-13 23:38:51.839 ERRORNullReferenceException: Object reference not set to an instance of an object.

I have two PC's with the same version of Chrome.
The 32 bit version is not working the 64 Bit is.

Hi moocat

I removed your email address for safety, it is not good to post it in an open forum

Please add to your post in which screen your game stops loading. You can edit it and add that information.

**Taz D** · #**1617** Jan 13 2021, 05:55 PM

Quote:

Originally Posted by barb28n

Have the same problem, did all the "fixes" suggested, and still get the message. black screen and cube. farm id 540277015

Hi barb28n,
Please add the last checkpoint you got when loading. It will be in the console information under your farms.

**Taz D** · #**1618** Jan 13 2021, 06:00 PM

Quote:

Originally Posted by farmaddiction//

have black screen - won't finish loading - at bottom says WebGL supported but disabled.... Error please help It loaded until today

Hi farmaddiction,
Try clearing your browser cache , close the browser, then reopen your farms and see if that gets you in.

Katydid's Farm · #**1619** Jan 13 2021, 06:02 PM

Hi
I can't load my farm - just get the black screen and then the green one. I updated my chrome browser. A few times I was able to harvest & plant but haven't been able to work my facilities. My ID is 1623399594
Farm is: Katydid's Farms

**Taz D** · #**1620** Jan 13 2021, 06:03 PM

Quote:

Originally Posted by Katydid's Farm

Hi
I can't load my farm - just get the black screen and then the green one. I updated my chrome browser. A few times I was able to harvest & plant but haven't been able to work my facilities. My ID is 1623399594
Farm is: Katydid's Farms

Hi Katydid,
Try clearing your browser cache , close the browser, then reopen your farms and see if that gets you in.