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  #181  
Old May 24 2025, 09:28 AM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Buda, Tx
Posts: 21,678
Default
Quote:
Originally Posted by LisaScobee View Post
It was alternating back and forth between "Wait, I'm busy..." and "Saving...".Nothing else (Facebook, Local Bank website,email, and watching videos online) was affected. Also, when trying to work on my Quests in the game it was not registering when I sent something to production (example "brass sheet" for the Tarp in the Disaster Protection Shop. Of course now everything is working normally.
Hi Lisa,
Everything else would be working because they use different paths (links) from your internet service provider out to their websites.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #182  
Old May 29 2025, 04:42 PM
MsJennie MsJennie is offline
 
Join Date: Jul 04 2012
Location: United States, California
Posts: 5
Default Running slow, facility and connection errors, skipped plots
I am getting connection errors with FT and loading is very slow. Not sure what the problem is. I know what it isn't, and that is my internet speed. I am also getting "Ooops!! The mayor has already helped you with those facilities today" error messages. Very frustrating! Hope they fix it soon!
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  #183  
Old May 29 2025, 04:54 PM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Buda, Tx
Posts: 21,678
Default
Quote:
Originally Posted by MsJennie View Post
I am getting connection errors with FT and loading is very slow. Not sure what the problem is. I know what it isn't, and that is my internet speed. I am also getting "Ooops!! The mayor has already helped you with those facilities today" error messages. Very frustrating! Hope they fix it soon!
Hi MsJennie,
All you can see of your internet is to your internet provider. Your speed between you and your service provider does not govern what speed your data arrives and returns from the game servers. This is not a problem with the game servers themselves.
For your game data to get back and forth between you and the servers that data has to go through many links in between. You do not connect to the servers directly from your internet service provider. Any one of those links having problems can cause the game to run slow due to high traffic in that link or can be down completely and you will not be able to tell where it is happening.
Slashkey does not own, monitor or control any of those links. The only thing you can do is wait for whoever owns the link that is causing your problem can get it fixed soon.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
Reply With Quote
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