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  #1  
Old Feb 24 2021, 02:30 PM
linda2gardner@gmail.com linda2gardner@gmail.com is offline
 
Join Date: Sep 27 2017
Location: Iowa, USA
Posts: 9
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I don't know how to report a problem, but USER ID number 100000914977946 for Peno Jensen (email removed) is missing facilities, Semi-Trailer Truck, Dairy Sheds, Chicken Coops, Pigstys, Rabbit Hutches, Stables and Wool Sheds from the Facility Manager. How can he report this and get them into the Manager?

Last edited by marymarcel; Feb 24 2021 at 02:41 PM. Reason: email removed
  #2  
Old Feb 24 2021, 02:41 PM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 15,072
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Quote:
Originally Posted by linda2gardner@gmail.com View Post
I don't know how to report a problem, but USER ID number 100000914977946 for Peno Jensen (email removed) is missing facilities, Semi-Trailer Truck, Dairy Sheds, Chicken Coops, Pigstys, Rabbit Hutches, Stables and Wool Sheds from the Facility Manager. How can he report this and get them into the Manager?
Hi linda2gardner

I removed the email address from your post as it is not good to post it in an open forum. We only need the id number.

Please tell your friend, to click in preferences, the wrench, and put a check mark to Show Tools and Show Animal Building options. Then click in the green check mark to save changes.

Then your friend has to check the farms again. The semi trailer is a tool that is why they have to have Show Tools option checked.

If that is not the problem, then please help your friend to register into the forum and we will work with them.
  #3  
Old Feb 24 2021, 04:43 PM
christophercilley christophercilley is offline
 
Join Date: Nov 23 2009
Posts: 46
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I order by 'Refresh Online Statuses' ... It makes no difference whether it is the first to next, or from last to the previous, or anywhere in between, either direction, or if multiple pages are 'turned' to reach the neighbor I am going to, I still get the +2 jump.
Thank you for your response!

Last edited by christophercilley; Feb 24 2021 at 04:46 PM. Reason: punctuation for clarity.
  #4  
Old Feb 24 2021, 04:55 PM
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Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
Posts: 9,400
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Quote:
Originally Posted by christophercilley View Post
I order by 'Refresh Online Statuses' ... It makes no difference whether it is the first to next, or from last to the previous, or anywhere in between, either direction, or if multiple pages are 'turned' to reach the neighbor I am going to, I still get the +2 jump.
Thank you for your response!
Hi christophercilley,

Thank you for additional information, I will copy your post over to the relevant closed thread for the developers. In the meantime, if you're using a mouse, you should to click and drag the neighbour bar if you want to see the ones it's skipping. Not sure about touch pads, though, haven't tried that.
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  #5  
Old Feb 24 2021, 04:56 PM
MikeYoung55 MikeYoung55 is offline
 
Join Date: Jul 21 2016
Location: Lisarow, NSW, Australia
Posts: 41
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When sending gifts the "recently sent to" filter drops the last entry from the list. I add the neighbor back by sending them a gift but next time it goes missing again. If I ignore the problem the next last entry disappears. User 1278858024
  #6  
Old Feb 24 2021, 05:18 PM
KKWMSOTR/L KKWMSOTR/L is offline
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Join Date: Aug 14 2020
Posts: 5
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Quote:
Originally Posted by Taz D View Post
Hi Kristin,
It is possible to get both messages if you have worked their facilities before and then they refill others before you work again. So some facilities will give you products and others will give you the oops messagebecause they have already been worked.
This is happening when I have never worked their f/s, not when I have worked them before.

I am getting both messages for each farm. And it's only happening on farms that have f/s on lots of farms, not the smaller ones. (like facilities on 43 farms)

Thanks
  #7  
Old Feb 24 2021, 05:52 PM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 15,072
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Quote:
Originally Posted by KKWMSOTR/L View Post
This is happening when I have never worked their f/s, not when I have worked them before.

I am getting both messages for each farm. And it's only happening on farms that have f/s on lots of farms, not the smaller ones. (like facilities on 43 farms)

Thanks


Hi KKWMSOTR/L

Taz is not available at this moment.

Let me try to explain this which is not easy. You know that we have to not work any facility for 8 hours to be able to rework them again.

Let say you have been working facilities all day, and the last one you worked was at 11 PM. To be able to rework facilities you should wait till 7 AM without working any during that time.

But you got up early and you start working facilities again at 6 AM. For you is a new day and of course you havent worked any facilities yet. But 8 hours havent past.

If one of your friends refilled certain facilities you hadnt worked before due they were already empty when you visited the day before, then when you arrive to those farms, you can get the oops message for the facilities you worked and you didnt wait 8 hours to rework again, and the message about products have been sent to storage for the facilities you didnt work as they were empty the day before.

Could you please check if 8 hours have past without working any facility/service since the last friend you worked and the first friend you work again?
  #8  
Old Feb 27 2021, 09:01 PM
KKWMSOTR/L KKWMSOTR/L is offline
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Join Date: Aug 14 2020
Posts: 5
Default Oops! Message Bug

Quote:
Originally Posted by marymarcel View Post
Hi KKWMSOTR/L

Taz is not available at this moment.

Let me try to explain this which is not easy. You know that we have to not work any facility for 8 hours to be able to rework them again.

Let say you have been working facilities all day, and the last one you worked was at 11 PM. To be able to rework facilities you should wait till 7 AM without working any during that time.

But you got up early and you start working facilities again at 6 AM. For you is a new day and of course you havent worked any facilities yet. But 8 hours havent past.

If one of your friends refilled certain facilities you hadnt worked before due they were already empty when you visited the day before, then when you arrive to those farms, you can get the oops message for the facilities you worked and you didnt wait 8 hours to rework again, and the message about products have been sent to storage for the facilities you didnt work as they were empty the day before.

Could you please check if 8 hours have past without working any facility/service since the last friend you worked and the first friend you work again?
Way more than 8 hours have passed since I last did any f/s. I only do them once a day and only for a couple of hours at that. I have noticed that other people are also reporting this message..... Still getting as of tonight. It isn't on every farm, but seems to be more frequent when there are a lot of different farms involved (but not always). It isn't all the time either. Just kind of randomly.

Thanks.
  #9  
Old Feb 27 2021, 09:12 PM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,574
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Quote:
Originally Posted by KKWMSOTR/L View Post
Way more than 8 hours have passed since I last did any f/s. I only do them once a day and only for a couple of hours at that. I have noticed that other people are also reporting this message..... Still getting as of tonight. It isn't on every farm, but seems to be more frequent when there are a lot of different farms involved (but not always). It isn't all the time either. Just kind of randomly.

Thanks.
Hi KKWMSOTR/L,
Since you only work the requests once a day, then a lot of those may already be low on what they have available, so you are not getting a lot and some facilities or whole farms may be empty which will get you the oops message.


Unless you are getting the oops message for every farm then it is not a case that you have worked them before, but just that some farms have been finished already.
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Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.

Last edited by Taz D; Feb 27 2021 at 09:18 PM.
  #10  
Old Feb 24 2021, 07:53 PM
bullish bullish is offline
 
Join Date: Oct 24 2009
Posts: 8
Default leaving farmtown

acct 1502811032 I am writing to say goodbye, I have reported my farms are stuck 3 times no replies still stuck . I have been a farmer since you started. I cannot leave my farms or visit your friend that ask people to sya hey. I can only harvest and plant crops, that's it so good bye one and all.
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