HTML5/WebGL: Game Not loading or frequent crashes - Page 377

HILARIOUS · #**3761** May 12 2021, 06:46 AM

Why does this still happen? It's annoying and time consuming.

**marymarcel** · #**3762** May 12 2021, 08:23 AM

Quote:

Originally Posted by HILARIOUS

Why does this still happen? It's annoying and time consuming.

Hi HILARIOUS

I visited your farms and loaded many of them with everything showing in my preferences and had no problems at all.

Do you usually clear your browser cache at the end of the day or have your browser set to do that automatically? If so, then when you try to load the game again, it will load slower as all graphics have to be loaded again.

Also, in our previous responses to you, we asked you to check the first post, first page of this thread for the requirements for your computer. Maybe you can get help from a family member or friend to check all the points in that page.

If you wish, you can also contact Support team. To contact them click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you dont find the automatic response then please read the following thread:
http://r1.slashkey.com/forum/showthread.php?t=644366

Sunshine3 · #**3763** May 12 2021, 12:38 PM

It says that my browser does not support farmtown, and I played on farmtown this morning without having any problem.

**marymarcel** · #**3764** May 12 2021, 12:43 PM

Quote:

Originally Posted by Sunshine3

It says that my browser does not support farmtown, and I played on farmtown this morning without having any problem.

Hi Sunshine3

I moved your post to the thread about HTML5

Please be sure your browser is updated. Also check if you have any update for Windows or Mac in case you use it.

Close and reopen your browser and restart your computer and see if that fixes the problem.

If not, then clear your browser cache. The first time you load the game after the clearing it will load slower as al graphics have to be loaded again.

francescarw · #**3765** May 12 2021, 06:56 PM

thanksyou, taz,, suddenly righted itself,, must have been facebook or my server as i tried everything suggested and my farms are definitely not overloaded,, fingers crossed x

blacksheep8888 · #**3766** May 12 2021, 07:56 PM

when i log onto someones farm to help them with harvest, i get about 3 farms done when the screen cursor locks up and i have to reboot my computer and the lose all the $$$$ made from that farm

**Taz D** · #**3767** May 12 2021, 08:07 PM

Quote:

Originally Posted by blacksheep8888

when i log onto someones farm to help them with harvest, i get about 3 farms done when the screen cursor locks up and i have to reboot my computer and the lose all the $$$$ made from that farm

Hi Blacksheep,
There could be any number of reasons why this can happen. It could be that their farms are heavily loaded with layered items. We can't control how much they place on their farms. The only thing I can suggest for this is to turn off any thing in your ptreferences that you do not need for the work you are hired for.
It could have to do with your computer. There are the minimum requirements in the first post of this thread you can check. Also you should make sure your operating system is updated as well as your browser.

Alexm2012 · #**3768** May 14 2021, 02:25 PM

**Taz D** · #**3769** May 14 2021, 02:33 PM

Quote:

Originally Posted by Alexm2012

Hi Alexm,
I moved your post to the subject thread about loading problems.
Please be sure your browser is updated. Also check if you have any update for Windows or Mac in case you use it.

Close and reopen your browser and restart your computer and see if that fixes the problem.

If not, then clear your browser cache. The first time you load the game after the clearing it will load slower as al graphics have to be loaded again.

charlie saunders · #**3770** May 15 2021, 05:13 AM

USER ID number ( 553411533 ) this is stopping farms from opening
ERRORException: QuadTree: BoundsMustBeNonZero
at com.codebell.iso.engine.ItemQuadTree.Insert (com.codebell.iso.engine.ItemBase node, UnityEngine.Rect nodeBounds) [0x00000] in <00000000000000000000000000000000>:0
its also happening on farms that im working on for other people