OFFICIAL Issues with Registering your Email to your FarmTown Account

[uus2bhis]

Hello,


https://www.facebook.com/profile/100000198865663/search/?q=farm%20town[/url]
I also believe my farmtown ID# is
1127033753979909 is there anyway you can help me get into my farms I can't get in anywhere. thank you

[marymarcel]

Originally Posted by uus2bhis

Hello,


https://www.facebook.com/profile/100000198865663/search/?q=farm%20town[/url]
I also believe my farmtown ID# is
1127033753979909 is there anyway you can help me get into my farms I can't get in anywhere. thank you

Hi uus2bhis

Is your avatar name Sharon?

[uus2bhis]

Originally Posted by marymarcel

hi uus2bhis

is your avatar name sharon?

yes it is!!!!

[marymarcel]

Originally Posted by uus2bhis

yes it is!!!!

Hi uus2bhis

You need to contact Support team using the following email address:

support@slashkey.com

You have to include your user ID number which is: 100000198865663

[bickymikulski]

I have another farm which moved with us here on slashkey but forgot my login info cause it was hacked on fb even tho i proved to Meta whom i was , has never gave me back access.I can give you what level ,name on farm,coins,pls help this was my back up farm when needing help on things i couldnt get ,or helping my friends ,neighbors.Ive been and still am a SN on that farm i think so is my sister ....

Thank You
Victoria

PS after several attemps with meta i gave up till now noticed my farm moved here on slashkey and would like to play ,and continue with my farm ,plus i put money into this farm and dont want to lose that also ....

[marymarcel]

Originally Posted by bickymikulski

I have another farm which moved with us here on slashkey but forgot my login info cause it was hacked on fb even tho i proved to Meta whom i was , has never gave me back access.I can give you what level ,name on farm,coins,pls help this was my back up farm when needing help on things i couldnt get ,or helping my friends ,neighbors.Ive been and still am a SN on that farm i think so is my sister ....

Thank You
Victoria

Hi bickymikulski

I moved your post to the thread for your problem.

You need to contact Support team in case they can do anything for that account. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

[TexWiller]

da giorni, non riesco ad entrare sul gioco ed oggi ho cambiato pure la password, ma entro solo sul forum. Cosa si deve fare per giocare?
Si sta separando da facebook?
Attendo aiuti.


Translation:
I haven't been able to access the game for days and today I changed my password as well, but I only enter the forum. What must be done to play? Are you separating from facebook? I await help.

[Taz D]

Originally Posted by TexWiller

da giorni, non riesco ad entrare sul gioco ed oggi ho cambiato pure la password, ma entro solo sul forum. Cosa si deve fare per giocare?
Si sta separando da facebook?
Attendo aiuti.


Translation:
I haven't been able to access the game for days and today I changed my password as well, but I only enter the forum. What must be done to play? Are you separating from facebook? I await help.

Hi TexWliller,
I have moved your post to the thread about your problem. I am sorry, but we only speak english here.


Your forum username and password is not the same as the login for the website.


Farm Town has been deactivated by Facebook so the only place you can play is through the website at https://apps.slashkey.com/farmtown/play/


If you did not register for the website then you will need to contact Support team using the following email address:

support@slashkey.com

[DonnaMarie121]

How can a new person join farmtown and play it now...that the game is no longer on face book...or is it even possible????

[Taz D]

Originally Posted by DonnaMarie121

How can a new person join farmtown and play it now...that the game is no longer on face book...or is it even possible????

Hi DonnaMarie,
They can not currently join Farm Town with a new account. The developers have not gotten that part ready yet.