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  #1801  
Old Nov 14 2019, 05:54 PM
daveb daveb is offline
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I did not realize that I purchased a frozen lake that used FC. Is there any way to return it and get the FC back?

Daveb
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  #1802  
Old Nov 14 2019, 05:58 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by daveb View Post
I did not realize that I purchased a frozen lake that used FC. Is there any way to return it and get the FC back?

Daveb
Hi Daveb,
I am sorry but we can not do any refunds through the forums. You will need to contact Support to see if they will refund your FC. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
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Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #1803  
Old Nov 28 2019, 01:27 AM
AnnaWalls AnnaWalls is offline
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I really wish we had an undo button. I just blew 20 farmtown cash on an expansion instead of buying the next farm. Screwed up a whole year's project doing it, though that's my OCD talking there. Still really bummed. I don't suppose I could ask you to undo that for me. Please?
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  #1804  
Old Nov 28 2019, 10:17 AM
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Taz D Taz D is offline
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Originally Posted by AnnaWalls View Post
I really wish we had an undo button. I just blew 20 farmtown cash on an expansion instead of buying the next farm. Screwed up a whole year's project doing it, though that's my OCD talking there. Still really bummed. I don't suppose I could ask you to undo that for me. Please?
Hi AnnaWalls,
I moved your post from Suggestions to the Help & Support subject about farm cash, so I could answer you. I am sorry, but there isn't any way to remove a land expansion once you have purchased it.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #1805  
Old Dec 05 2019, 01:05 AM
accs-- accs-- is offline
 
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What is the expectation of time for purchase of FT Farm Cash fix? Can't buy Factories and Businesses with out FC????
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  #1806  
Old Dec 05 2019, 01:15 AM
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Taz D Taz D is offline
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Originally Posted by accs-- View Post
What is the expectation of time for purchase of FT Farm Cash fix? Can't buy Factories and Businesses with out FC????
Hi accs,
It all depends on Facebook and how fast they fix the problem. You have all the information we have above your farms.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #1807  
Old Yesterday, 02:13 PM
TsunamiVince TsunamiVince is offline
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Default Purchasing Farm Cash

I am still getting "unavailable" when trying to purchase farm cash. Is this problem on slashkey's end or my end?
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  #1808  
Old Yesterday, 02:26 PM
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marymarcel marymarcel is offline
 
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Originally Posted by TsunamiVince View Post
I am still getting "unavailable" when trying to purchase farm cash. Is this problem on slashkey's end or my end?
Hi TsunamiVince

I moved your post to the thread about Farmcash.

Where are you seeing the "unavailable" message? Which browser are you using?

Please go into your Facebook settings and then to Payments on the left column and check if something has changed there to not let you purchase farmcash.
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  #1809  
Old Yesterday, 02:33 PM
TsunamiVince TsunamiVince is offline
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Facebook Settings Payments just comes up blank using both chrome and edge. I get a "query error" on my iPad.

Last edited by TsunamiVince; Yesterday at 02:48 PM.
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  #1810  
Old Yesterday, 03:04 PM
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marymarcel marymarcel is offline
 
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Quote:
Originally Posted by TsunamiVince View Post
Facebook Settings Payments just comes up blank using both chrome and edge. I get a "query error" on my iPad.
Maybe it would be better if you use your computer instead of your iPad.

Edge browser had several problems and you can't always get all functions for the game.

Try Chrome browser in your computer. You need to add a payment method and also make sure that cookies and pops up are allowed in Chrome.
You have instructions on how to allow them in Chrome in the following thread:

http://r1.slashkey.com/forum/showthread.php?t=625118
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coins, earned farm cash, farm cash, lost coins, lost farm cash, lost fc, missing coins, missing farm cash, trial pay credits

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