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  #1  
Old Mar 28 2021, 05:18 PM
debbieshelley debbieshelley is offline
 
Join Date: Aug 21 2010
Posts: 2
Default farm expansions

1105700407

i purchase 2 expanded farms and did not receive them but the coins were taken.
  #2  
Old Mar 28 2021, 05:27 PM
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Taz D Taz D is offline
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Location: Ace, Tx
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Quote:
Originally Posted by debbieshelley View Post
1105700407

i purchase 2 expanded farms and did not receive them but the coins were taken.
Hi Debbieshelley,
I just checked and your farm 23 was expanded to 16x16 according to your data and viewing it on your farms.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #3  
Old Mar 28 2021, 05:36 PM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,953
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Hi All

Post Release Updates - March 28th, 6:00PM
  • Bugfix: Errors in marketplaces when the amount of players reached a certain number
  #4  
Old Mar 28 2021, 07:08 PM
dell466 dell466 is offline
 
Join Date: Mar 26 2014
Location: London Ontario Canada
Posts: 55
Default Real estate office

My ID 1488472894

I went to the real estate section of the game expecting to add another farm. I found the level I was wanting and clicked on the buy option. The game froze. I did not receive the new farm. Fortunately, I did not lose the coins that it would have cost. Apparently the real estate office still is not functioning correctly.
  #5  
Old Mar 28 2021, 07:15 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by dell466 View Post
My ID 1488472894

I went to the real estate section of the game expecting to add another farm. I found the level I was wanting and clicked on the buy option. The game froze. I did not receive the new farm. Fortunately, I did not lose the coins that it would have cost. Apparently the real estate office still is not functioning correctly.
Hi Dell,
Try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.
https://apps.facebook.com/farmtown/p...lear_memcached
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #6  
Old Mar 28 2021, 08:48 PM
dell466 dell466 is offline
 
Join Date: Mar 26 2014
Location: London Ontario Canada
Posts: 55
Default

Quote:
Originally Posted by dell466 View Post
My ID 1488472894

I went to the real estate section of the game expecting to add another farm. I found the level I was wanting and clicked on the buy option. The game froze. I did not receive the new farm. Fortunately, I did not lose the coins that it would have cost. Apparently the real estate office still is not functioning correctly.
TAZ,

I had already tried the clear and going back to real estate. Did not work.
  #7  
Old Mar 28 2021, 08:57 PM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
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Quote:
Originally Posted by dell466 View Post
TAZ,

I had already tried the clear and going back to real estate. Did not work.
Hi Dell,
I am sorry, but I don't have any way to test this as I own all the current farms. Please contact Support about this and see if they can duplicate it.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #8  
Old Mar 28 2021, 07:56 PM
WildFarmer WildFarmer is offline
 
Join Date: Mar 28 2021
Posts: 1
Default

Howdy, I have a bug that won't allow me to message in game. I play on a surface pro. Im unable to message with the on screen keyboard nor the Bluetooth keyboard. Everything else works fine, game plays fine and can move through the menus just fine.

Oddly enough both keyboards work for chrome and edge on everything else, just Farmtown messages doesn't work.

Thank you,

WildFarmer 1491184392
  #9  
Old Mar 28 2021, 08:06 PM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,477
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Quote:
Originally Posted by WildFarmer View Post
Howdy, I have a bug that won't allow me to message in game. I play on a surface pro. Im unable to message with the on screen keyboard nor the Bluetooth keyboard. Everything else works fine, game plays fine and can move through the menus just fine.

Oddly enough both keyboards work for chrome and edge on everything else, just Farmtown messages doesn't work.

Thank you,

WildFarmer 1491184392
Hi Wildfarmer,
The developers are concentrating on getting the game completely back for laptop and desktop computers right now. Whether the game works on tablets or phones is not being looked at right now. Even though the game may work for some things on your tablet they are not working on anything for those.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #10  
Old Mar 29 2021, 01:48 AM
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bruhelmboldt bruhelmboldt is offline
 
Join Date: Apr 25 2009
Location: Redmond, WA, USA
Posts: 198
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Thanks for the upgrades to Farm 43!!!! And Thanks for all your hard work!!!!!
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