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  #281  
Old Nov 21 2021, 08:53 AM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,775
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Quote:
Originally Posted by Kathyrdr View Post
USER ID number ( 100001043278567 )

I was searching to see if I had the Music Band Supplies Factory
I went to Store, Facilities, selected Not Owned, and and entered Music in the Search field.
What came up was: Musical Instruments Factory, Music Conservatory, Music Band Supplies Factory, Classical Music Band, Jazz Music Band.
I then bought the Music Band Supplies Factory for 5.8 million coins.
I then went to work my factories and it shows I have TWO Music Band Supplies Factories.
I did not want two, only one, that is why I selected Not Owned
I have no need for two of those factories, that's why I checked.

Please take one back and give me back my money.
Hi Kathyrdr

When you select Not Owned to filter facilities, you dont need to type anything in the search box.
You only have to go through the list of facilities showing up as not owned.

To get a refund, then you have to contact Support team. To contact them click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you dont find the automatic response, then read the following thread:
http://r1.slashkey.com/forum/showthread.php?t=644366
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  #282  
Old Nov 23 2021, 07:57 PM
Gary V Deutschmann Sr Gary V Deutschmann Sr is offline
 
Join Date: Jul 07 2009
Location: From St. Louis, reside Knoxville, TN
Posts: 32
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USER ID number ( 1648159402 )

My Flower Stands are not auto-loading.
Don't know how long this has been going on, but they fill completely if I do it manually.
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  #283  
Old Nov 23 2021, 08:08 PM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,274
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Quote:
Originally Posted by Gary V Deutschmann Sr View Post
USER ID number ( 1648159402 )

My Flower Stands are not auto-loading.
Don't know how long this has been going on, but they fill completely if I do it manually.
Hi Gary,
I moved your post to th subject thread about facilities. Please open your fcility manager, go to the Flower Stands and mke sure there is a check in the box for those facilities. If there is then open one of them and make sure there is a check in the box for each product you want to fill.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #284  
Old Nov 26 2021, 02:31 PM
pbellah pbellah is offline
 
Join Date: May 02 2010
Posts: 12
Default duplicate facilities not producing

I have posted this before but nothing has been done. All facilities that are not the original are not producing. I can't get enough of certain products. If I buy another facility to produce more then it does nothing. Same for factories and clients. Please, please fix this. userid 789225521
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  #285  
Old Nov 26 2021, 02:45 PM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,775
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Quote:
Originally Posted by pbellah View Post
I have posted this before but nothing has been done. All facilities that are not the original are not producing. I can't get enough of certain products. If I buy another facility to produce more then it does nothing. Same for factories and clients. Please, please fix this. userid 789225521
Hi pbellah

I moved your post to the thread about facilities.

When you posted about this problem in June, you were asked to give more details, for example which facilities and services are having this problem but you didnt respond.

Please provide a list of them so we can check and try to help you.
Thanks!
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  #286  
Old Nov 28 2021, 05:05 PM
kikie914 kikie914 is offline
 
Join Date: Nov 20 2010
Posts: 3
Default Facilities

My facility manager is not Harvesting, storing, starting ,or loading all my facilities. I had to go though all my facilities and do 1/2 of them manualy
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  #287  
Old Nov 28 2021, 05:47 PM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,274
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Quote:
Originally Posted by kikie914 View Post
My facility manager is not Harvesting, storing, starting ,or loading all my facilities. I had to go though all my facilities and do 1/2 of them manualy
Hi Kikie,
I moved your post to the subject thread about the facility manager.
For your animal sheds is it one specific type or all of them on specific farms? If it is one type make sure the tools for that type are in your storage. If it is all on one farm then click on the name at the top of that farm and see if it is set as a quest farm. If it is then you will have to uncheck that to allow the tools to harvest them.


For the facilities, make sure all of your tools are in storage and showing in the pop up when you click on the Start All. Then you will need to go through and make sure that each facility has a check in the box for it, so the tools can fill them. Same thing for the Service facilities.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #288  
Old Nov 30 2021, 08:08 PM
Joyinlife Joyinlife is offline
 
Join Date: Jun 12 2010
Location: AZ
Posts: 118
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my facility manager and facilities are not working. 1661807478

Last edited by Taz D; Nov 30 2021 at 08:13 PM. Reason: Deleted unrelated quote
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  #289  
Old Nov 30 2021, 08:12 PM
Joyinlife Joyinlife is offline
 
Join Date: Jun 12 2010
Location: AZ
Posts: 118
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I mentioned my facility manager was not working. As soon as I left the forum, it was FINE so ignore the request. Tks 1661807478

Last edited by Taz D; Nov 30 2021 at 08:16 PM. Reason: Deleted unrelated quote
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  #290  
Old Dec 01 2021, 04:00 AM
Dana1971 Dana1971 is offline
 
Join Date: Nov 23 2014
Posts: 109
Default Where do I fill out

Hi,
I need to know where I fill out for a refund of some FT Cash when I bought 5 Turbo Mineral Mine's when there was the glitch of a mineral shortage, and they fixed it. I don't need 5 of these.

Thank you!
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