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  #371  
Old Dec 20 2021, 09:29 PM
Muffie1943 Muffie1943 is offline
 
Join Date: Jun 17 2011
Posts: 21
Default
I can’t keep my farm online live.
I keep getting this message that is
Annoying as the devil himself
I am User ID number ( 787339060 )
So. I can’t even hire any farmers to harvest!!!

“Click green tick to reconnect or
The red cancel button to
Continue in offline mode?"
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  #372  
Old Dec 20 2021, 09:58 PM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
  
Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,371
Default
Quote:
Originally Posted by Muffie1943 View Post
I can’t keep my farm online live.
I keep getting this message that is
Annoying as the devil himself
I am User ID number ( 787339060 )
So. I can’t even hire any farmers to harvest!!!

“Click green tick to reconnect or
The red cancel button to
Continue in offline mode?"
Hi Muffie,
Please try the steps in the following link. Specially the memcache and resetting your modem. That problem is usually an internet connection problem which is dropping your connection to the servers.
http://www.slashkey.com/forum/showthread.php?t=627590
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #373  
Old Dec 24 2021, 04:41 AM
Tiger's Avatar
Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
Posts: 9,369
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The new version of the game released last night required a new version of Unity as well, the platform that is used to create the game.

We have discovered that the new Unity version is having issues with WebGL 1.0, so players that have computers and browsers without WebGL 2.0 support are not currently able to load the game.

We are currently researching this issue and figuring out how we can enable support for WebGL 1.0 again.
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  #374  
Old Dec 24 2021, 05:18 AM
cottond cottond is offline
 
Join Date: Jul 06 2020
Posts: 23
Default Webgl problem
FT worked great yesterday, but today I get this message" Your browser does not support graphics API "WebGL 2" which is required for this content.
I have tried everything I know, please help!
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  #375  
Old Dec 24 2021, 05:38 AM
Tiger's Avatar
Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
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Quote:
Originally Posted by cottond View Post
FT worked great yesterday, but today I get this message" Your browser does not support graphics API "WebGL 2" which is required for this content.
I have tried everything I know, please help!
Hi cottond,

I have moved your post to the thread about loading issues, please read the post before yours for more information. The developers are working on the problem.

http://r1.slashkey.com/forum/showthr...26#post6476126
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  #376  
Old Dec 24 2021, 07:03 AM
janelouise janelouise is offline
 
Join Date: May 16 2009
Posts: 19
Default game won't load
getting the error message about webgl2- cleared my browser, still won't load.
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  #377  
Old Dec 24 2021, 07:16 AM
Tiger's Avatar
Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
Posts: 9,369
Default
Quote:
Originally Posted by janelouise View Post
getting the error message about webgl2- cleared my browser, still won't load.
Hi janelouise,

Please see this post for more information. The developers are working on the problem:
http://r1.slashkey.com/forum/showthr...26#post6476126
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  #378  
Old Dec 24 2021, 10:45 AM
cottond cottond is offline
 
Join Date: Jul 06 2020
Posts: 23
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What about crops we will lose?
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  #379  
Old Dec 24 2021, 10:56 AM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,371
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Quote:
Originally Posted by cottond View Post
What about crops we will lose?
Hi Cottond,
I am sorry, but there is nothing that we can do for those. It is not down for all. If you have a super neighbor you could try contacting this through Facebook and have them harvest for you.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
Reply With Quote
  #380  
Old Dec 26 2021, 12:29 AM
Joyinlife Joyinlife is offline
 
Join Date: Jun 12 2010
Location: AZ
Posts: 119
Default
I am unable to hire workers to work my farm. At first, I could see the people, but every time I tried to click start, the hourglass would hover over sending my request. I am in the right language, but today I see people chatting for help but do not see people to hire. I could not spot my farm number this time either. What is going on
? Joyinlife46
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cannot load game, dotween, farm not loading, farm town not loading, frequent crashes, game freezes, green screen, loading issues, saving data, settweenscapacity, u00, webgl, white screen, x025, x025 error

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