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  #131  
Old Jun 11 2022, 08:37 AM
SallyHL SallyHL is offline
 
Join Date: Aug 15 2009
Posts: 23
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Your Facebook USER ID number is: 1432959617 Build No: 318

I am not able to send gifts. Please help. Thanks.
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  #132  
Old Jun 11 2022, 08:41 AM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
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Originally Posted by SallyHL View Post
Your Facebook USER ID number is: 1432959617 Build No: 318

I am not able to send gifts. Please help. Thanks.
Hi SallyHL

We are aware of this problem, please read the following information:
http://r1.slashkey.com/forum/announcement.php?f=1
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  #133  
Old Jun 11 2022, 12:04 PM
Sandie May Angel Sandie May Angel is offline
 
Join Date: Feb 03 2019
Location: Toronto, Canada
Posts: 94
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Originally Posted by Vivienne57 View Post
Unable to send gifts today. This is the message I keep getting.

Sorry, this feature isn't available right now: An error occurred while processing this request. Please try again later.

Able to receive. Just not send. Thanks

Me too! I can't send gifts either. The same message appears on my screen.
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#39. https://apps.slashkey.com/farmtown/p...385&farm_ix=38 - Sandie's Mini Farm
#29. https://apps.slashkey.com/farmtown/p...385&farm_ix=28 - Venus and Mars
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  #134  
Old Jun 11 2022, 12:08 PM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
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Quote:
Originally Posted by Sandie May Angel View Post
Me too! I can't send gifts either. The same message appears on my screen.
Hi Sandie May Angel,
Please read the information in the following link:
http://www.slashkey.com/forum/announcement.php?f=1
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #135  
Old Jun 11 2022, 03:44 PM
Joyinlife Joyinlife is offline
 
Join Date: Jun 12 2010
Location: AZ
Posts: 118
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Originally Posted by Taz D View Post
Hi Sheila,
The only reason Support would want your password is to be able to see what you are seeing from your account. We can't do that without logging into your account.


I use Firefox with the classic version of Facebook and do not have any problems with the gifts. It has been brought up before that changing to the new format for Facebook helps to get gifts correctly, but we have not found this to be absolutely true. Facebook may make this a mute point when they make us all switch and stay on the new format.
All of a sudden when I send back gifts, I get an error message every time and the words do not show up to tell me what is wrong. This started yesterday and continues today. Please help. Thanks, Jackie
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  #136  
Old Jun 11 2022, 03:45 PM
Joyinlife Joyinlife is offline
 
Join Date: Jun 12 2010
Location: AZ
Posts: 118
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All of a sudden when I send back gifts, I get an error message every time and the words do not show up to tell me what is wrong. This started yesterday and continues today. Please help. Thanks, Jackie
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  #137  
Old Jun 11 2022, 03:49 PM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
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Quote:
Originally Posted by Joyinlife View Post
All of a sudden when I send back gifts, I get an error message every time and the words do not show up to tell me what is wrong. This started yesterday and continues today. Please help. Thanks, Jackie
Hi Jackie,
Please read the information in the following link:
http://www.slashkey.com/forum/announcement.php?f=1
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #138  
Old Jun 11 2022, 04:27 PM
Debbie Lee C Debbie Lee C is offline
 
Join Date: May 23 2010
Posts: 67
Default Unable to send gifts from gift page and unable to boost trains.
This is not a now and then again problem, it has been going on since the new upgrade or new game has started, day one, every day. I am unable to send neighbors gifts with the gift page, neighbors names will not show up to click on. Also on boosting trains, neighbors names will not show up so I can have them boost my trains. The place where names should show up is empty with a circle turning on it.
Last edited by Taz D; Jun 11 2022 at 04:29 PM. Reason: Deleted quote
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  #139  
Old Jun 11 2022, 04:33 PM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
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Quote:
Originally Posted by Debbie Lee C View Post
This is not a now and then again problem, it has been going on since the new upgrade or new game has started, day one, every day. I am unable to send neighbors gifts with the gift page, neighbors names will not show up to click on. Also on boosting trains, neighbors names will not show up so I can have them boost my trains. The place where names should show up is empty with a circle turning on it.
Hi Debbie Lee C,
I have moved your post from the new release thread to the Help & Support thread about gifts as this is not something caused by the release.
Your problem is one that is known as Facebook has a ticket still open on this as it is a Facebook caused problem that has been affecting some for a long time.

I am sorry but there is nothing that Farm Town can do to fix this for you as it will take Facebook to fix it. The only thing we can do is wait for them to correct this.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #140  
Old Jun 11 2022, 05:57 PM
GRB GRB is offline
 
Join Date: Mar 23 2014
Location: Texas
Posts: 94
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Originally Posted by Tiger View Post
Hi Everyone,

We are aware of the problems with sending gifts and boosting your own trains.

Please see the Global Announcement which we will update when we have more information:
http://r1.slashkey.com/forum/announcement.php?f=1


.
This is not exactly true: even though the error pops up, the transaction still takes place. I boosted my train and even though I got the error, I am up to 8 out 14 on the boost. Also, I am still receiving gifts
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