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  #3331  
Old Feb 12 2021, 03:52 PM
sunnyray1959@gmail.com sunnyray1959@gmail.com is offline
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Default loading issue

This is my laptop specs......I have spoke with Apple and they are saying its possible that I cannot get this game to load no matter what browser I try due to my M1 processor, do you know if this is an issue, is there anyone there that can help me with this?

Mac OS Big Sur
MacBook Air (M1,2020)
Chip M1
Memory 8 GB
  #3332  
Old Feb 12 2021, 04:01 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by sunnyray1959@gmail.com View Post
This is my laptop specs......I have spoke with Apple and they are saying its possible that I cannot get this game to load no matter what browser I try due to my M1 processor, do you know if this is an issue, is there anyone there that can help me with this?

Mac OS Big Sur
MacBook Air (M1,2020)
Chip M1
Memory 8 GB
Hi Sunnyray,
Unfortunately none of the developers or moderators use any Mac computers, so we would not be able to tell you whther that processor will work or not.

Look in the FT Console below your farms and copy and paste here the first 8 to 10 lines in a post. So we can look at that information.
What happens when you try to load the game?
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Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #3333  
Old Feb 12 2021, 04:20 PM
sunnyray1959@gmail.com sunnyray1959@gmail.com is offline
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2021-02-12 21:39:30.631 INFOCheckpoint-B-000 - Initialized
2021-02-12 21:39:30.631 LOGFT Client Services Inited.
2021-02-12 21:39:30.697 LOGSessionId: 1121639
Browser: Firefox: Mozilla/5.0 (Macintosh; Intel Mac OS X 11.2; rv:85.0) Gecko/20100101 Firefox/85.0
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Apple
GPU-Renderer: Apple M1
2021-02-12 22:04:37.361 ERRORwasm streaming compile failed: AbortError: The operation was aborted.
2021-02-12 22:04:37.364 ERRORfalling back to ArrayBuffer instantiation
  #3334  
Old Feb 12 2021, 04:30 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by sunnyray1959@gmail.com View Post
2021-02-12 21:39:30.631 INFOCheckpoint-B-000 - Initialized
2021-02-12 21:39:30.631 LOGFT Client Services Inited.
2021-02-12 21:39:30.697 LOGSessionId: 1121639
Browser: Firefox: Mozilla/5.0 (Macintosh; Intel Mac OS X 11.2; rv:85.0) Gecko/20100101 Firefox/85.0
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Apple
GPU-Renderer: Apple M1
2021-02-12 22:04:37.361 ERRORwasm streaming compile failed: AbortError: The operation was aborted.
2021-02-12 22:04:37.364 ERRORfalling back to ArrayBuffer instantiation
Hi Sunnyray,
Did Apple say if the IOS could be updated? You have version 11.2 and they are up to version 14. I am not sure that 11.2 will work.

You can try the items in the announcement at the top of any of the forum sections and there are steps you can check in the first post of this thread to try also.


We have had reports that Mac users have been able to get into the game using Opera browser.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #3335  
Old Feb 12 2021, 04:59 PM
sunnyray1959@gmail.com sunnyray1959@gmail.com is offline
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my laptop is at the current version on the iOS, it did an update 2 days ago, so I just once again checked it, it is at the very latest update, shouldn't be an issue
  #3336  
Old Feb 12 2021, 05:21 PM
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Quote:
Originally Posted by sunnyray1959@gmail.com View Post
my laptop is at the current version on the iOS, it did an update 2 days ago, so I just once again checked it, it is at the very latest update, shouldn't be an issue
Hi sunnyray,
It may be the latest update for that processor, but it is not the latest for Apple IOS. And that may be why Apple told you that you may not be able to play.
Please try the items I asked you to in my previous post and also try Opera and see if it will load.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #3337  
Old Feb 12 2021, 06:11 PM
sunnyray1959@gmail.com sunnyray1959@gmail.com is offline
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I have been doing all of those things, over and over and over and over, I guess I may have to just quit farmtown......I hate to even think of the actual amount of cash I have spent on this game for the last 10 years.....considering I have played it under the new html5 on my beastly old computer......this switch is not looking good for me since my old computer can no longer be updated but yet it plays the game, this reasoning makes zero sense!
  #3338  
Old Feb 12 2021, 06:16 PM
sunnyray1959@gmail.com sunnyray1959@gmail.com is offline
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From the APPLE website, FYI!
Get the latest software updates from Apple

Keeping your software up to date is one of the most important things you can do to maintain your Apple product's security.

The latest version of iOS and iPadOS is 14.4. Learn how to update the software on your iPhone, iPad, or iPod touch.
The latest version of macOS is 11.2.1. Learn how to update the software on your Mac and how to allow important background updates.
The latest version of tvOS is 14.4. Learn how to update the software on your Apple TV.
The latest version of watchOS is 7.3. Learn how to update the software on your Apple Watch.
  #3339  
Old Feb 12 2021, 06:18 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by sunnyray1959@gmail.com View Post
I have been doing all of those things, over and over and over and over, I guess I may have to just quit farmtown......I hate to even think of the actual amount of cash I have spent on this game for the last 10 years.....considering I have played it under the new html5 on my beastly old computer......this switch is not looking good for me since my old computer can no longer be updated but yet it plays the game, this reasoning makes zero sense!
Hi SUnnyrae,
I am sorry, but there isn't anything we can do to fix this. You can still play on the older computer as it apparently is at least able to do the HTML/WebGL.

Did you try the Opera browser on your Mac to see if that browser would work?

What do you get to in the loading on your Mac? What is the last Checkpoint number you see in the FT Console?
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #3340  
Old Feb 12 2021, 06:23 PM
sunnyray1959@gmail.com sunnyray1959@gmail.com is offline
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I have tried opera, firefox (which has made it the farthest in the process), chrome and safari, currently it is at checkpoint-B-000
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