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  #2681  
Old Jan 22 2021, 09:41 PM
Meno Ruiz Meno Ruiz is offline
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Join Date: Jan 22 2021
Posts: 5
Default Report on Error Encountered

1. User ID number 700005655
2. stuck black screen
3. "WebGL Supported, but DISABLED-------ERROR!"
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  #2682  
Old Jan 22 2021, 09:44 PM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 17,985
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Quote:
Originally Posted by Meno Ruiz View Post
1. User ID number 700005655
2. stuck black screen
3. "WebGL Supported, but DISABLED-------ERROR!"
Hi Meno,
Please follow the instructions given in this announcement:

http://r1.slashkey.com/forum/announcement.php?f=1

You have to try all suggestions under FIRST LOAD OF FARM TOWN.
After trying them all, then restart and check again if your game loads.


You can also try clearing your browser cache, close your browser and reopen your farms.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #2683  
Old Jan 22 2021, 09:55 PM
dofford dofford is offline
 
Join Date: Apr 17 2015
Location: Napanee, Ontario
Posts: 41
Default

Quote:
Originally Posted by Robin Hoke

I haven't had any trouble with the game until just now. A message came up saying Your browser does not support WebGL. I am using Chrome. Is there something else I should be using or something I need to do. I have already taken Flash out of my computer and cleaned it. Any suggestions will be welcomed.
Posted By Dale Offord:

I was having intermittent problems with this same message.
Each time I would check and my browser (Chrome) had WebGL enabled.
I would disable and relaunch.
Then I would go back and enable and relaunch.
It would work for a couple of days.

So I was looking into my browser and finally went to my extensions.
I found that I still had a Flash Extension enabled.
I have disable that extension and will report back to let you know whether the problem comes back.

Hope this helps.
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Dale Offord

http://apps.facebook.com/farmtown/pl...9607&farm_ix=0

Last edited by Taz D; Jan 22 2021 at 10:01 PM.
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  #2684  
Old Jan 22 2021, 10:19 PM
beanie_66 beanie_66 is offline
 
Join Date: Apr 19 2011
Posts: 1
Default

Can't play. These the requested details.
699991593
Black screen
GPU-Renderer: ANGLE (Intel(R) UHD Graphics 630 Direct3D11 vs_5_0 ps_5_0)
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  #2685  
Old Jan 23 2021, 12:04 AM
sharondarlene sharondarlene is offline
 
Join Date: Dec 29 2018
Location: Arizona
Posts: 2
Default

644784403 This is Sharon Head...I cannot get on my farm from any browser...can you help???
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  #2686  
Old Jan 23 2021, 01:32 AM
Donald_Kinscherf Donald_Kinscherf is offline
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Join Date: Oct 12 2012
Posts: 6
Default

ID 532948232

Screen loads either completely or partially then turns gray...tried 7 times

on jan 22 got to all 24 farms on jan 23 got to zero farms
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  #2687  
Old Jan 23 2021, 02:33 AM
rhondajackson rhondajackson is offline
 
Join Date: Jan 07 2021
Posts: 15
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2021-01-23 08:32:13.531 LOGIndexedDB is not available. Data will not persist in cache and PlayerPrefs will not be saved.... Black..1026515247438804
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  #2688  
Old Jan 23 2021, 04:34 AM
Luscious Linda Luscious Linda is offline
 
Join Date: Jun 14 2009
Location: Essex,England
Posts: 33
Default 552854859 black screen

Game wont load keep getting red error messages and it is stuck on Black screen

Last edited by Tiger; Jan 23 2021 at 05:56 AM. Reason: quote removed
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  #2689  
Old Jan 23 2021, 05:26 AM
Luscious Linda Luscious Linda is offline
 
Join Date: Jun 14 2009
Location: Essex,England
Posts: 33
Default 552854859 black screen

2021-01-23 11:21:41.417 ERRORwasm streaming compile failed: TypeError: Could not download wasm module
2021-01-23 11:21:41.420 ERRORfalling back to ArrayBuffer instantiation

Last edited by Tiger; Jan 23 2021 at 05:55 AM. Reason: quote removed
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  #2690  
Old Jan 23 2021, 05:57 AM
falmia falmia is offline
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Join Date: Sep 27 2009
Posts: 3
Default

.user id: 1609036046

black screen

GPU-renderer:google swiftshader

I have not been able to play since the switch
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