HTML5/WebGL: Game Not loading or frequent crashes

[Tiger]

Originally Posted by mistybutterfly

2021-04-02 16:56:57.214 INFOCheckpoint-B-000 - Initialized
2021-04-02 16:56:57.215 LOGFT Client Services Inited.
2021-04-02 16:56:57.218 LOGSessionId: 3021156
Browser: Blink: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36
WebGL Supported, but DISABLED ------------------- ERROR!

Originally Posted by mistybutterfly

I have a new computer.. everything else works on my end.. but after about 5 min of being on chrome, it freezes up and then says this browser doesn't support WebGL. I am so frustrated with this always happening and the ONLY time it happens is when I play FT!

Hi mistybutterfly,

Your previous posts have been answered. Please try to find some time to find your posts and the replies to them. Replies to posts are usually underneath your post or on the next page of that thread. Here's the link to help you with that, click on it and it will take you there:
Where's My Post Gone?

For speed I am giving you the link to the reply to your post about this prior to today. Please answer the question about memory:
http://r1.slashkey.com/forum/showthr...02#post6437702

If you are struggling with Chrome and Safari or have not been to update to the latest OS for your Mac please try Opera browser as those with older OS have had a better time with that browser. Remember you will need to allow cookies and pops ups in Opera if you have not used that browser before.

Please also check the 1st post on page 1 of this thread. There is more information and help for you there about what kind of computer would provide optimum game play so you can compare it to what you have. You can also try enabling the Compressed graphics setting in your game preferences and see if the game performs better for you using that.

[JohnAlbertini]

Can't connect, plug is red and can't get it to turn green

W22 & W24

[marymarcel]

Originally Posted by JohnAlbertini

Can't connect, plug is red and can't get it to turn green

W22 & W24

Hi John

We have emailed the developers about this issue.

[leighwj1960]

Worked fine this morning but won't stay online now so I can't hire at the marketplace. Getting the message below

2021-04-02 23:11:54.786 INFOCheckpoint-B-000 - Initialized
2021-04-02 23:11:54.787 LOGFT Client Services Inited.
2021-04-02 23:11:54.793 LOGSessionId: 3021811
Browser: Firefox: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:87.0) Gecko/20100101 Firefox/87.0
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc.
GPU-Renderer: ANGLE (Intel(R) UHD Graphics 620 Direct3D11 vs_5_0 ps_5_0)
2021-04-02 23:11:56.282 LOGLoading player data from data.unity3d
2021-04-02 23:11:56.286 LOGInitialize engine version: 2020.2.5f1 (e2c53f129de5)
2021-04-02 23:11:56.290 LOGCreating WebGL 2.0 context.
2021-04-02 23:11:56.297 LOGRenderer: Mozilla
2021-04-02 23:11:56.299 LOGVendor: Mozilla
2021-04-02 23:11:56.300 LOGVersion: OpenGL ES 3.0 (WebGL 2.0)
2021-04-02 23:11:56.302 LOGGLES: 3
2021-04-02 23:11:56.311 LOGOPENGL LOG: Creating OpenGL ES 3.0 graphics device ; Context level ; Context handle 44410368
2021-04-02 23:11:58.526 LOGScanning - Process took 1 ms to complete
2021-04-02 23:12:01.730 INFOStats: WebGL 2.0 WebGL Mem: 42/128 MB Managed Mem: 23 MB Unity Mem: 19 MB Video Mem: 512 MB
2021-04-02 23:12:01.814 LOGInput Manager initialize...
2021-04-02 23:12:01.821 INFOCheckpoint-U-30 - Bootloader.Init Start - Mem: 9/20/29/128 MB
2021-04-02 23:12:01.926 INFOCheckpoint-U-31 - Init Loading Screen - Mem: 9/21/30/128 MB
2021-04-02 23:12:01.944 INFOCheckpoint-U-32 - Init AssetRegistry - Mem: 9/21/30/128 MB
2021-04-02 23:12:02.568 INFOCheckpoint-U-33 - Download Play Bundles - Mem: 9/21/31/128 MB
2021-04-02 23:12:02.694 INFOCheckpoint-U-34 - Init Local Storage - Mem: 10/21/31/128 MB
2021-04-02 23:12:02.717 INFOCheckpoint-U-35 - Init FlashVars - Mem: 10/21/31/128 MB
2021-04-02 23:12:02.804 INFOCheckpoint-U-40 - Init HUD - Mem: 10/22/32/128 MB
2021-04-02 23:12:04.176 INFOCheckpoint-U-45 - Init Farm Controller - Mem: 16/29/45/128 MB
2021-04-02 23:12:04.225 INFOCheckpoint-U-50 - Processing Params - Mem: 16/29/46/128 MB
2021-04-02 23:12:04.382 INFOCheckpoint-U-51 - Init Sub Controllers - Mem: 17/29/47/128 MB
2021-04-02 23:12:04.447 INFOCheckpoint-U-52 - Init Preferences - Mem: 18/29/47/128 MB
2021-04-02 23:12:04.514 INFOCheckpoint-U-53 - Load Prefs into UI - Mem: 18/28/47/128 MB
2021-04-02 23:12:04.532 INFOCheckpoint-U-54 - Init Engine - Mem: 19/28/47/128 MB
2021-04-02 23:12:04.544 INFOCheckpoint-U-55 - Init ItemDefs - Mem: 19/28/47/128 MB
2021-04-02 23:12:04.611 LOGUsing Facebook Unity SDK v8.1.1 with FBJSSDK/v8.0 FBUnityWebGL/8.1.1
2021-04-02 23:12:06.722 INFOCheckpoint-U-56 - Init RecipeDefs - Mem: 67/32/100/256 MB
2021-04-02 23:12:07.328 INFOCheckpoint-U-57 - Init Misc Defs - Mem: 67/29/97/256 MB
2021-04-02 23:12:07.700 INFOCheckpoint-U-60 - Load User - Mem: 57/28/86/256 MB
2021-04-02 23:12:09.564 INFOCheckpoint-U-61 - User Loaded - Mem: 83/29/113/256 MB
2021-04-02 23:12:09.568 INFOCheckpoint-U-62 - Main Avatar Loaded - Mem: 83/29/113/256 MB
2021-04-02 23:12:09.587 INFOCheckpoint-U-70 - Go To Farm - Mem: 83/29/113/256 MB
2021-04-02 23:12:09.596 INFOCheckpoint-U-75 - GoToFarmAsync - Mem: 83/29/113/256 MB
2021-04-02 23:12:14.554 INFOCheckpoint-DONE - Map Loaded - Mem: 116/37/153/256 MB
------------------------------------
2021-04-02 23:12:18.893 WARNERROR: SFS.Connect: Failed: c19.slashkey.com:443
2021-04-02 23:12:23.272 INFOStats: WebGL 2.0 WebGL Mem: 118/47/165/512 MB
2021-04-02 23:12:26.381 WARNERROR: SFS.Connect: Failed: c19.slashkey.com:443
2021-04-02 23:12:35.829 WARNERROR: SFS.Connect: Failed: c19.slashkey.com:443
2021-04-02 23:12:47.923 INFOStats: WebGL 2.0 WebGL Mem: 119/47/166/512 MB
2021-04-02 23:13:25.535 INFOStats: WebGL 2.0 WebGL Mem: 119/47/166/512 MB
2021-04-02 23:13:35.814 INFOStats: WebGL 2.0 WebGL Mem: 119/47/166/512 MB
2021-04-02 23:13:46.069 INFOStats: WebGL 2.0 WebGL Mem: 119/47/166/512 MB

[marymarcel]

Originally Posted by leighwj1960

Worked fine this morning but won't stay online now so I can't hire at the marketplace. Getting the message below

2021-04-02 23:11:54.786 INFOCheckpoint-B-000 - Initialized
2021-04-02 23:11:54.787 LOGFT Client Services Inited.
2021-04-02 23:11:54.793 LOGSessionId: 3021811
Browser: Firefox: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:87.0) Gecko/20100101 Firefox/87.0
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc.
GPU-Renderer: ANGLE (Intel(R) UHD Graphics 620 Direct3D11 vs_5_0 ps_5_0)
2021-04-02 23:11:56.282 LOGLoading player data from data.unity3d
2021-04-02 23:11:56.286 LOGInitialize engine version: 2020.2.5f1 (e2c53f129de5)
2021-04-02 23:11:56.290 LOGCreating WebGL 2.0 context.
2021-04-02 23:11:56.297 LOGRenderer: Mozilla
2021-04-02 23:11:56.299 LOGVendor: Mozilla
2021-04-02 23:11:56.300 LOGVersion: OpenGL ES 3.0 (WebGL 2.0)
2021-04-02 23:11:56.302 LOGGLES: 3
2021-04-02 23:11:56.311 LOGOPENGL LOG: Creating OpenGL ES 3.0 graphics device ; Context level ; Context handle 44410368
2021-04-02 23:11:58.526 LOGScanning - Process took 1 ms to complete
2021-04-02 23:12:01.730 INFOStats: WebGL 2.0 WebGL Mem: 42/128 MB Managed Mem: 23 MB Unity Mem: 19 MB Video Mem: 512 MB
2021-04-02 23:12:01.814 LOGInput Manager initialize...
2021-04-02 23:12:01.821 INFOCheckpoint-U-30 - Bootloader.Init Start - Mem: 9/20/29/128 MB
2021-04-02 23:12:01.926 INFOCheckpoint-U-31 - Init Loading Screen - Mem: 9/21/30/128 MB
2021-04-02 23:12:01.944 INFOCheckpoint-U-32 - Init AssetRegistry - Mem: 9/21/30/128 MB
2021-04-02 23:12:02.568 INFOCheckpoint-U-33 - Download Play Bundles - Mem: 9/21/31/128 MB
2021-04-02 23:12:02.694 INFOCheckpoint-U-34 - Init Local Storage - Mem: 10/21/31/128 MB
2021-04-02 23:12:02.717 INFOCheckpoint-U-35 - Init FlashVars - Mem: 10/21/31/128 MB
2021-04-02 23:12:02.804 INFOCheckpoint-U-40 - Init HUD - Mem: 10/22/32/128 MB
2021-04-02 23:12:04.176 INFOCheckpoint-U-45 - Init Farm Controller - Mem: 16/29/45/128 MB
2021-04-02 23:12:04.225 INFOCheckpoint-U-50 - Processing Params - Mem: 16/29/46/128 MB
2021-04-02 23:12:04.382 INFOCheckpoint-U-51 - Init Sub Controllers - Mem: 17/29/47/128 MB
2021-04-02 23:12:04.447 INFOCheckpoint-U-52 - Init Preferences - Mem: 18/29/47/128 MB
2021-04-02 23:12:04.514 INFOCheckpoint-U-53 - Load Prefs into UI - Mem: 18/28/47/128 MB
2021-04-02 23:12:04.532 INFOCheckpoint-U-54 - Init Engine - Mem: 19/28/47/128 MB
2021-04-02 23:12:04.544 INFOCheckpoint-U-55 - Init ItemDefs - Mem: 19/28/47/128 MB
2021-04-02 23:12:04.611 LOGUsing Facebook Unity SDK v8.1.1 with FBJSSDK/v8.0 FBUnityWebGL/8.1.1
2021-04-02 23:12:06.722 INFOCheckpoint-U-56 - Init RecipeDefs - Mem: 67/32/100/256 MB
2021-04-02 23:12:07.328 INFOCheckpoint-U-57 - Init Misc Defs - Mem: 67/29/97/256 MB
2021-04-02 23:12:07.700 INFOCheckpoint-U-60 - Load User - Mem: 57/28/86/256 MB
2021-04-02 23:12:09.564 INFOCheckpoint-U-61 - User Loaded - Mem: 83/29/113/256 MB
2021-04-02 23:12:09.568 INFOCheckpoint-U-62 - Main Avatar Loaded - Mem: 83/29/113/256 MB
2021-04-02 23:12:09.587 INFOCheckpoint-U-70 - Go To Farm - Mem: 83/29/113/256 MB
2021-04-02 23:12:09.596 INFOCheckpoint-U-75 - GoToFarmAsync - Mem: 83/29/113/256 MB
2021-04-02 23:12:14.554 INFOCheckpoint-DONE - Map Loaded - Mem: 116/37/153/256 MB
------------------------------------
2021-04-02 23:12:18.893 WARNERROR: SFS.Connect: Failed: c19.slashkey.com:443
2021-04-02 23:12:23.272 INFOStats: WebGL 2.0 WebGL Mem: 118/47/165/512 MB
2021-04-02 23:12:26.381 WARNERROR: SFS.Connect: Failed: c19.slashkey.com:443
2021-04-02 23:12:35.829 WARNERROR: SFS.Connect: Failed: c19.slashkey.com:443
2021-04-02 23:12:47.923 INFOStats: WebGL 2.0 WebGL Mem: 119/47/166/512 MB
2021-04-02 23:13:25.535 INFOStats: WebGL 2.0 WebGL Mem: 119/47/166/512 MB
2021-04-02 23:13:35.814 INFOStats: WebGL 2.0 WebGL Mem: 119/47/166/512 MB
2021-04-02 23:13:46.069 INFOStats: WebGL 2.0 WebGL Mem: 119/47/166/512 MB

Hi leighwj1960

We all have the same problem, the developers are working on this.

Thanks for your patient.

[JohnAlbertini]

Originally Posted by marymarcel

Hi John

We have emailed the developers about this issue.

Seems ok now. TY

Just for future reference what happens to any work we do while offline? If we harvest & plant does that get caught up when we CAN get online later?

[Taz D]

Originally Posted by JohnAlbertini

Seems ok now. TY

Just for future reference what happens to any work we do while offline? If we harvest & plant does that get caught up when we CAN get online later?

Hi John,
Yes it does.

[Bella Bello]

I could get into FT this morning, then after I have planted, I noticed the update. Now I am stuck on Take Umbrella Anyways ... white screen.
I have cleared memcache and browser ... rebooted computer, but still unable to get into my farm. Please help!

ERROR An abnormal situation has occured: The playerLoop internal function has been called recursively.

[Tiger]

Originally Posted by Bella Bello

I could get into FT this morning, then after I have planted, I noticed the update. Now I am stuck on Take Umbrella Anyways ... white screen.
I have cleared memcache and browser ... rebooted computer, but still unable to get into my farm. Please help!

ERROR An abnormal situation has occured: The playerLoop internal function has been called recursively.

Hi Bella Bello,

I have moved your post to the thread for your issue. Are you still having a problem now?

If you are:

• please supply your user ID which is in the message above your game screen
• check that your browser is still up to date. If the browser is updated, please see if you get the same problem and same error using a different browser
• Did the error show up as soon as you started to plant or only once you were done? What crop were you were planting when this happened on which farm?
• If you have not already done so, please go to the 1st post on page 1 of this thread recheck the items on that post and see if they help.

Edit to add, issue reproduced with another user. Devs have been notified. Post is copied to relevant dev thread.

[Cagletown Countrygirl]

I am a super neighbor to a few. I can harvest, plow and plant ok. When I go to harvest trees, flowers or tend to fishing.....My computer will shut down and I have to log back into Farm Town. How do I fix this?