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  #101  
Old Jul 24 2018, 05:01 PM
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Tiger Tiger is offline
 
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Originally Posted by JudyD1651 View Post
I have another question about the use of the Excavator in the designer mode. Does the person designing on your farm have to have an Excavator too?
Hi JudyD1651,

As long as you own it, and you have placed it in your storage, they can use yours on your farm.
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  #102  
Old Jul 24 2018, 09:44 PM
JudyD1651 JudyD1651 is offline
 
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Originally Posted by Tiger Laybourne View Post
Hi JudyD1651,

As long as you own it, and you have placed it in your storage, they can use yours on your farm.
A neighbor and I tried this, she doesn't have the Excavator but I do and it is in my storage. All the appropriate boxes are checked for designing and she went to the appropriate farm, the one with the red dot. She laid some paths down then used my Excavator to sell them, it went through the motions as if it worked but they were still on my farm. She reloaded and they were still there. She tried it again but it didn't work.
  #103  
Old Jul 24 2018, 09:51 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by JudyD1651 View Post
A neighbor and I tried this, she doesn't have the Excavator but I do and it is in my storage. All the appropriate boxes are checked for designing and she went to the appropriate farm, the one with the red dot. She laid some paths down then used my Excavator to sell them, it went through the motions as if it worked but they were still on my farm. She reloaded and they were still there. She tried it again but it didn't work.
Hi JudyD,
Tiger is not available at this time. Both of you need to try clearing the memcache and try again. Tiger did check this and it worked for her SN and they didn't have the excavator either, so had to use Tiger's.
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  #104  
Old Jul 24 2018, 11:00 PM
JudyD1651 JudyD1651 is offline
 
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Quote:
Originally Posted by Taz D View Post
Hi JudyD,
Tiger is not available at this time. Both of you need to try clearing the memcache and try again. Tiger did check this and it worked for her SN and they didn't have the excavator either, so had to use Tiger's.
We cleared memcache and tried again and it did not work.
  #105  
Old Jul 24 2018, 11:02 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by JudyD1651 View Post
We cleared memcache and tried again and it did not work.
Hi JudyD,
Try removing your settings for them as SN, reload and reset them again.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #106  
Old Jul 24 2018, 11:11 PM
JudyD1651 JudyD1651 is offline
 
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Originally Posted by Taz D View Post
Hi JudyD,
Try removing your settings for them as SN, reload and reset them again.
We did as you suggested and it didn't work.
  #107  
Old Jul 24 2018, 11:15 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by JudyD1651 View Post
We did as you suggested and it didn't work.
Hi JudyD,
Then I don't know what else to tell you to try as we couldn't duplicate this. It worked for Tiger. Only thing I can suggest is to contact Support and let them see if they can duplicate it with you.

To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #108  
Old Jul 25 2018, 08:13 PM
JudyD1651 JudyD1651 is offline
 
Join Date: Jun 03 2012
Posts: 156
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Quote:
Originally Posted by Taz D View Post
Hi JudyD,
Then I don't know what else to tell you to try as we couldn't duplicate this. It worked for Tiger. Only thing I can suggest is to contact Support and let them see if they can duplicate it with you.

To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
Thank you.
  #109  
Old Jul 25 2018, 08:14 PM
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marymarcel marymarcel is offline
 
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Hi all

From Raul notes for the New Release:

Post-Release Info - July 25th, 8:55PM

- The Container Ready notification message now includes a red X, in case your busy and don't want to open the ship at that time
- When loading farms, the "Loading Farm..." text will only show for a few seconds and then you should see a % progress indicator
- Increased maximum limit of each type of product in storage from 100 million to 200 million

- Super Neighbours related bug fixes:

a) Changing ground cover was triggering a timeout error
b) Excavator could not be used if only the owner of the farm had it in storage
c) Can not navigate to other farms if none of the farming permissions were set
  #110  
Old Jul 25 2018, 08:18 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by JudyD1651 View Post
Thank you.
Hi JudyD,
Check the latest additions by Raul. This applies to your problem.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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