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  #231  
Old Jun 19 2022, 09:35 AM
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Taz D Taz D is offline
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Originally Posted by cmm1958 View Post
No it did not, as a matter of fact I lost farm 25 of the Taste of the Phillipines......
Hi Cmm,
It looks like you have lost one of the Taste of Phillipines from your farms. You will need to contact Support concerning this missing facility.

To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366
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Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #232  
Old Jun 19 2022, 09:38 AM
cmm1958 cmm1958 is offline
 
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Ok - Thanks. Kind of stinks when you are in a contest.....LOL.
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  #233  
Old Jul 07 2022, 06:05 AM
JohnAlbertini JohnAlbertini is offline
 
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Problem had facilities worked but sawmill does not show it had any work done!!!
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  #234  
Old Jul 07 2022, 06:29 AM
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Tiger Tiger is offline
 
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Quote:
Originally Posted by JohnAlbertini View Post
Problem had facilities worked but sawmill does not show it had any work done!!!
Hi JohnAlbertini,

Was it the specific sawmill in the contest that you checked?
Did you also reload the game after your friends worked the sawmill on the specific farm that is in the contest before you checked if the points were added?
If not please do so.

We can see that you have earned points for the sawmill.

I had a friend work mine and the points were added after reloading.
I then started more batches in and those also added.
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Last edited by Tiger; Jul 07 2022 at 06:41 AM.
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  #235  
Old Jul 07 2022, 08:56 AM
JohnAlbertini JohnAlbertini is offline
 
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Quote:
Originally Posted by Tiger View Post
Hi JohnAlbertini,

Was it the specific sawmill in the contest that you checked?
Did you also reload the game after your friends worked the sawmill on the specific farm that is in the contest before you checked if the points were added?
If not please do so.

We can see that you have earned points for the sawmill.

I had a friend work mine and the points were added after reloading.
I then started more batches in and those also added.
Yes, I went to reload the sawmill soon after it should have been worked (the other facility WAS worked) and there was nothing to reload because nothing was worked. Got a small fraction of the points my neighbor got because his WERE worked. Reloaded FT, no change. Normally can reload facilities after each neighbor works them without reloading FT. Only points I got were from ME reloading normal time-lapsed work.
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  #236  
Old Jul 07 2022, 10:23 AM
JohnAlbertini JohnAlbertini is offline
 
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Quote:
Originally Posted by JohnAlbertini View Post
Yes, I went to reload the sawmill soon after it should have been worked (the other facility WAS worked) and there was nothing to reload because nothing was worked. Got a small fraction of the points my neighbor got because his WERE worked. Reloaded FT, no change. Normally can reload facilities after each neighbor works them without reloading FT. Only points I got were from ME reloading normal time-lapsed work.
Figured out the Mayor skipped that farm which is THE farm where he takes over!!!! We worked 13, moved to 14 got message mayor would do the rest, said ok, but 14 was not done. Has he ALWAYS skipped it? No idea since this is the first time that I'm aware of that a facility on that farm has been involved. the Mayor did do the rest!

Last edited by JohnAlbertini; Jul 07 2022 at 10:30 AM.
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  #237  
Old Jul 07 2022, 10:26 AM
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Taz D Taz D is offline
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Quote:
Originally Posted by JohnAlbertini View Post
Figured out the Mayor skipped that farm which is THE farm where he takes over!!!!
Hi John,
All you can do is see if the neighbor will come back and work them again. It should be gotten the second time.
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Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #238  
Old Jul 07 2022, 02:51 PM
JohnAlbertini JohnAlbertini is offline
 
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Neighbor did come back to do 14 but now the timer is counting from then so they can't do the others which are now more than 8 hours since last done. Not sure why it let them do that one which was well under 8 hours since all the others had been done?
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  #239  
Old Jul 07 2022, 03:02 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by JohnAlbertini View Post
Neighbor did come back to do 14 but now the timer is counting from then so they can't do the others which are now more than 8 hours since last done. Not sure why it let them do that one which was well under 8 hours since all the others had been done?
Hi John,
The counter is based upon the last time you worked any of each type. So that being regular facilities it will reset that counter back to 8 hours again that they have to wait to rework any of those.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #240  
Old Jul 08 2022, 06:12 AM
JohnAlbertini JohnAlbertini is offline
 
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Problem recurring skipping THE farm on when mayor takes over
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add faciities in contest, disable ncc, enable ncc, facilities in contest, missing in ncc, ncc, ncc rewards, neighborhood chain, neighborhood contest

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