OFFICIAL Game Not loading/WebGL disabled/frequent crashes

[Tiger]

Originally Posted by jackiep63

The game is currently unplayable as it is so slow and half of the time loads with everything hidden.

Hi jackiep63,

What have you already tried?

Please go to the 1st post on page 1 there are several things listed there that you can try.

For example we can see you have quite a few loose animals on your first and 2nd farms which can be a huge drain on resources especially when you also allow them to roam. Ideally animals should be stored in their animal sheds.

You might also want to try the compressed graphics setting if this issue with loading is happening quite often.

Is this only happening when you show everything in your preferences which is what we can see you have showing at the time of this post? Or does it start happening when you load a specific farm? If so which one?

Try disabling everything that you are not working on at that time.
For example if you are only working on crops, trees, flowers just show those and remove the check marks for everything else like decorations facilities building etc. See if you can load your farms faster doing that.

If at the time of this post you are not able to load your farms at all, we can turn off most of what you have set to show so that you have less to load the next time you try if you wish.

[leighton23]

TYPICAL LOADING _ about 60%
2023-08-21 12:37:43.977 INFOCheckpoint-B-000 - Initialized
2023-08-21 12:37:43.977 LOGFT Client Services Inited.
2023-08-21 12:37:44.008 LOGSessionId: 7211337
Browser: unknown: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.0.0 Safari/537.36 Edg/115.0.1901.203
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc. (Intel)
GPU-Renderer: ANGLE (Intel, Intel(R) HD Graphics 630 Direct3D11 vs_5_0 ps_5_0, D3D11)
2023-08-21 12:37:46.010 LOGnavigator.mediaDevices support available
2023-08-21 12:38:30.572 LOG[UnityMemory] Configuration Parameters - Can be set up in boot.config
2023-08-21 12:38:30.575 LOG "memorysetup-temp-allocator-size-nav-mesh-worker=65536"
2023-08-21 12:38:30.576 LOG "memorysetup-temp-allocator-size-audio-worker=65536"
2023-08-21 12:38:30.577 LOG "memorysetup-temp-allocator-size-background-worker=32768"
2023-08-21 12:38:30.579 LOG "memorysetup-bucket-allocator-granularity=16"
2023-08-21 12:38:30.580 LOG "memorysetup-bucket-allocator-bucket-count=8"
2023-08-21 12:38:30.581 LOG "memorysetup-bucket-allocator-block-size=4194304"
2023-08-21 12:38:30.583 LOG "memorysetup-bucket-allocator-block-count=1"
2023-08-21 12:38:30.585 LOG "memorysetup-main-allocator-block-size=16777216"
2023-08-21 12:38:30.586 LOG "memorysetup-thread-allocator-block-size=16777216"
2023-08-21 12:38:30.588 LOG "memorysetup-gfx-main-allocator-block-size=16777216"
2023-08-21 12:38:30.590 LOG "memorysetup-gfx-thread-allocator-block-size=16777216"
2023-08-21 12:38:30.592 LOG "memorysetup-cache-allocator-block-size=4194304"
2023-08-21 12:38:30.594 LOG "memorysetup-typetree-allocator-block-size=2097152"
2023-08-21 12:38:30.596 LOG "memorysetup-profiler-bucket-allocator-granularity=16"
2023-08-21 12:38:30.598 LOG "memorysetup-profiler-bucket-allocator-bucket-count=8"
2023-08-21 12:38:30.600 LOG "memorysetup-profiler-bucket-allocator-block-size=4194304"
2023-08-21 12:38:30.602 LOG "memorysetup-profiler-bucket-allocator-block-count=1"
2023-08-21 12:38:30.605 LOG "memorysetup-profiler-allocator-block-size=16777216"
2023-08-21 12:38:30.607 LOG "memorysetup-profiler-editor-allocator-block-size=1048576"
2023-08-21 12:38:30.610 LOG "memorysetup-temp-allocator-size-main=4194304"
2023-08-21 12:38:30.612 LOG "memorysetup-job-temp-allocator-block-size=2097152"
2023-08-21 12:38:30.615 LOG "memorysetup-job-temp-allocator-block-size-background=1048576"
2023-08-21 12:38:30.618 LOG "memorysetup-job-temp-allocator-reduction-small-platforms=262144"
2023-08-21 12:38:31.196 LOGLoading player data from data.unity3d
2023-08-21 12:38:31.214 LOGInitialize engine version: 2021.2.4f1 (99ba6aa4c552)
2023-08-21 12:38:31.219 LOG[Subsystems] Discovering subsystems at path UnitySubsystems
2023-08-21 12:38:31.228 LOGCreating WebGL 2.0 context.
2023-08-21 12:38:31.277 LOGRenderer: WebKit WebGL
2023-08-21 12:38:31.281 LOGVendor: WebKit
2023-08-21 12:38:31.284 LOGVersion: OpenGL ES 3.0 (WebGL 2.0 (OpenGL ES 3.0 Chromium))
2023-08-21 12:38:31.287 LOGGLES: 3
2023-08-21 12:38:31.312 LOGOPENGL LOG: Creating OpenGL ES 3.0 graphics device ; Context level ; Context handle 1
2023-08-21 12:38:32.232 LOGInput Manager initialize...
2023-08-21 12:38:33.120 LOGOdin Serializer ArchitectureInfo initialization with defaults (all unaligned read/writes disabled).
2023-08-21 12:38:33.128 LOGOdin Serializer detected whitelisted runtime platform WebGLPlayer and memory read test succeeded; enabling all unaligned memory read/writes.
2023-08-21 12:38:35.434 INFOStats: WebGL 2.0 WebGL Mem: 66/176 MB Managed Mem: 36 MB Unity Mem: 30 MB Video Mem: 512 MB
2023-08-21 12:38:37.515 INFOCheckpoint-U-30 - Bootloader.Init Start - Mem: 14/31/45/176 MB
2023-08-21 12:38:37.554 INFOCheckpoint-U-31 - Init Loading Screen - Mem: 14/33/47/176 MB
2023-08-21 12:38:37.562 INFOCheckpoint-U-32 - Init AssetRegistry - Mem: 14/33/47/176 MB
2023-08-21 12:38:38.992 INFOCheckpoint-U-33 - Download Play Bundles - Mem: 15/36/51/176 MB
2023-08-21 12:38:39.005 INFOCheckpoint-U-34 - Init Local Storage - Mem: 15/36/51/176 MB
2023-08-21 12:38:39.020 INFOCheckpoint-U-35 - Init FlashVars - Mem: 15/36/51/176 MB
2023-08-21 12:38:39.055 INFOCheckpoint-U-40 - Init HUD - Mem: 16/36/52/176 MB
2023-08-21 12:38:39.890 INFOCheckpoint-U-45 - Init Farm Controller - Mem: 23/44/67/176 MB
2023-08-21 12:38:39.909 INFOCheckpoint-U-50 - Processing Params - Mem: 23/44/67/176 MB
2023-08-21 12:38:39.924 INFOCheckpoint-U-51 - Init Sub Controllers - Mem: 23/44/68/176 MB
2023-08-21 12:38:40.020 INFOCheckpoint-U-52 - Init Preferences - Mem: 24/44/68/176 MB
2023-08-21 12:38:40.029 INFOCheckpoint-U-53 - Load Prefs into UI - Mem: 24/44/69/176 MB
2023-08-21 12:38:40.507 INFOCheckpoint-U-54 - Init Engine - Mem: 22/43/66/176 MB
2023-08-21 12:38:40.520 INFOCheckpoint-U-55 - Init ItemDefs - Mem: 22/43/66/176 MB

[leighton23]

4 minutes in - around 80%
2023-08-21 12:42:16.856 INFOCheckpoint-B-000 - Initialized
2023-08-21 12:42:16.856 LOGFT Client Services Inited.
2023-08-21 12:42:16.878 LOGSessionId: 7211342
Browser: unknown: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.0.0 Safari/537.36 Edg/115.0.1901.203
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc. (Intel)
GPU-Renderer: ANGLE (Intel, Intel(R) HD Graphics 630 Direct3D11 vs_5_0 ps_5_0, D3D11)
2023-08-21 12:42:17.171 LOGnavigator.mediaDevices support available
2023-08-21 12:42:18.113 LOG[UnityMemory] Configuration Parameters - Can be set up in boot.config
2023-08-21 12:42:18.114 LOG "memorysetup-temp-allocator-size-nav-mesh-worker=65536"
2023-08-21 12:42:18.115 LOG "memorysetup-temp-allocator-size-audio-worker=65536"
2023-08-21 12:42:18.116 LOG "memorysetup-temp-allocator-size-background-worker=32768"
2023-08-21 12:42:18.117 LOG "memorysetup-bucket-allocator-granularity=16"
2023-08-21 12:42:18.119 LOG "memorysetup-bucket-allocator-bucket-count=8"
2023-08-21 12:42:18.120 LOG "memorysetup-bucket-allocator-block-size=4194304"
2023-08-21 12:42:18.121 LOG "memorysetup-bucket-allocator-block-count=1"
2023-08-21 12:42:18.123 LOG "memorysetup-main-allocator-block-size=16777216"
2023-08-21 12:42:18.125 LOG "memorysetup-thread-allocator-block-size=16777216"
2023-08-21 12:42:18.126 LOG "memorysetup-gfx-main-allocator-block-size=16777216"
2023-08-21 12:42:18.128 LOG "memorysetup-gfx-thread-allocator-block-size=16777216"
2023-08-21 12:42:18.129 LOG "memorysetup-cache-allocator-block-size=4194304"
2023-08-21 12:42:18.131 LOG "memorysetup-typetree-allocator-block-size=2097152"
2023-08-21 12:42:18.133 LOG "memorysetup-profiler-bucket-allocator-granularity=16"
2023-08-21 12:42:18.135 LOG "memorysetup-profiler-bucket-allocator-bucket-count=8"
2023-08-21 12:42:18.137 LOG "memorysetup-profiler-bucket-allocator-block-size=4194304"
2023-08-21 12:42:18.139 LOG "memorysetup-profiler-bucket-allocator-block-count=1"
2023-08-21 12:42:18.142 LOG "memorysetup-profiler-allocator-block-size=16777216"
2023-08-21 12:42:18.144 LOG "memorysetup-profiler-editor-allocator-block-size=1048576"
2023-08-21 12:42:18.146 LOG "memorysetup-temp-allocator-size-main=4194304"
2023-08-21 12:42:18.149 LOG "memorysetup-job-temp-allocator-block-size=2097152"
2023-08-21 12:42:18.151 LOG "memorysetup-job-temp-allocator-block-size-background=1048576"
2023-08-21 12:42:18.154 LOG "memorysetup-job-temp-allocator-reduction-small-platforms=262144"
2023-08-21 12:42:18.647 LOGLoading player data from data.unity3d
2023-08-21 12:42:18.653 LOGInitialize engine version: 2021.2.4f1 (99ba6aa4c552)
2023-08-21 12:42:18.657 LOG[Subsystems] Discovering subsystems at path UnitySubsystems
2023-08-21 12:42:18.660 LOGCreating WebGL 2.0 context.
2023-08-21 12:42:18.709 LOGRenderer: WebKit WebGL
2023-08-21 12:42:18.713 LOGVendor: WebKit
2023-08-21 12:42:18.716 LOGVersion: OpenGL ES 3.0 (WebGL 2.0 (OpenGL ES 3.0 Chromium))
2023-08-21 12:42:18.720 LOGGLES: 3
2023-08-21 12:42:18.744 LOGOPENGL LOG: Creating OpenGL ES 3.0 graphics device ; Context level ; Context handle 1
2023-08-21 12:42:19.446 LOGInput Manager initialize...
2023-08-21 12:42:20.254 LOGOdin Serializer ArchitectureInfo initialization with defaults (all unaligned read/writes disabled).
2023-08-21 12:42:20.260 LOGOdin Serializer detected whitelisted runtime platform WebGLPlayer and memory read test succeeded; enabling all unaligned memory read/writes.
2023-08-21 12:42:22.443 INFOStats: WebGL 2.0 WebGL Mem: 66/176 MB Managed Mem: 36 MB Unity Mem: 30 MB Video Mem: 512 MB
2023-08-21 12:42:24.520 INFOCheckpoint-U-30 - Bootloader.Init Start - Mem: 14/31/45/176 MB
2023-08-21 12:42:24.563 INFOCheckpoint-U-31 - Init Loading Screen - Mem: 14/33/47/176 MB
2023-08-21 12:42:24.570 INFOCheckpoint-U-32 - Init AssetRegistry - Mem: 14/33/47/176 MB
2023-08-21 12:42:24.893 INFOCheckpoint-U-33 - Download Play Bundles - Mem: 15/36/51/176 MB
2023-08-21 12:42:24.905 INFOCheckpoint-U-34 - Init Local Storage - Mem: 15/36/51/176 MB
2023-08-21 12:42:24.912 INFOCheckpoint-U-35 - Init FlashVars - Mem: 15/36/51/176 MB
2023-08-21 12:42:24.946 INFOCheckpoint-U-40 - Init HUD - Mem: 16/36/52/176 MB
2023-08-21 12:42:25.580 INFOCheckpoint-U-45 - Init Farm Controller - Mem: 23/44/67/176 MB
2023-08-21 12:42:25.596 INFOCheckpoint-U-50 - Processing Params - Mem: 23/44/67/176 MB
2023-08-21 12:42:25.606 INFOCheckpoint-U-51 - Init Sub Controllers - Mem: 23/44/68/176 MB
2023-08-21 12:42:25.650 INFOCheckpoint-U-52 - Init Preferences - Mem: 24/44/68/176 MB
2023-08-21 12:42:25.657 INFOCheckpoint-U-53 - Load Prefs into UI - Mem: 24/44/69/176 MB
2023-08-21 12:42:25.852 INFOCheckpoint-U-54 - Init Engine - Mem: 22/43/66/176 MB
2023-08-21 12:42:25.864 INFOCheckpoint-U-55 - Init ItemDefs - Mem: 22/43/66/176 MB
2023-08-21 12:42:30.506 INFOCheckpoint-U-56 - Init RecipeDefs - Mem: 72/48/121/254 MB
2023-08-21 12:42:32.528 INFOCheckpoint-U-57 - Init Misc Defs - Mem: 96/45/141/254 MB
2023-08-21 12:42:36.972 INFOCheckpoint-U-60 - Load User - Mem: 84/44/128/254 MB
2023-08-21 12:42:38.621 INFOCheckpoint-U-61 - User Loaded - Mem: 89/44/133/254 MB
2023-08-21 12:42:38.627 INFOCheckpoint-U-62 - Main Avatar Loaded - Mem: 89/44/133/254 MB
2023-08-21 12:42:38.711 INFOCheckpoint-U-70 - Go To Farm - Mem: 89/44/134/254 MB
2023-08-21 12:42:38.724 INFOCheckpoint-U-75 - GoToFarmAsync - Mem: 89/44/134/254 MB

[leighton23]

Climbing on Tractor - holds there for a few minutes

[leighton23]

12.46/13.46 - given up

[leighton23]

No, I guess it cleared when I logged out? ( the gifted horses.. I sold them straight away )

and yes - jumped through all of available hoops as staed elsewhere

You seem to be blaming me???

[leighton23]

How do I clear the memcache? your link just sends me to the game log in

[marymarcel]

Originally Posted by leighton23

No, I guess it cleared when I logged out? ( the gifted horses.. I sold them straight away )

and yes - jumped through all of available hoops as staed elsewhere

You seem to be blaming me???

Originally Posted by leighton23

How do I clear the memcache? your link just sends me to the game log in

Hi leighton

As it seems all suggestions given to you havent worked, then please contact Support team to let them check on this. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

[JohnAlbertini]

Can't get green connected.

[marymarcel]

Originally Posted by JohnAlbertini

Can't get green connected.

Hi John

Is this still happening to you?

I just loaded the game and it stays connected.