Official Top Post Thread Display Issues, Preferences, Sounds and Music - Page 36

nettie1212 · #**351** Sep 08 2023, 09:09 PM

Hello all thank you for your hard work on the game and the new update. With the new update, I have a very small screen and I have tried four different browsers My other account is fine thanks in advance

**Taz D** · #**352** Sep 08 2023, 09:27 PM

Quote:

Originally Posted by nettie1212

Hello all thank you for your hard work on the game and the new update. With the new update, I have a very small screen and I have tried four different browsers My other account is fine thanks in advance

Hi Nettie,
I moved your post to the Help & Support thread about display problems.
You can adjust your browser zoom with the game open on that account to make it larger. The browser will remember that zoom level for that tab when you open it next time.

nettie1212 · #**353** Sep 08 2023, 10:09 PM

Hello, I did what you mentioned it is close to 200% to get to the correct size. By doing this I have to use the side scroll button to go up and down Everything is huge just to get the screen at the proper size which in turn causes other issues Why did this happen to my farm? and not the other?

**Taz D** · #**354** Sep 08 2023, 10:26 PM

Quote:

Originally Posted by nettie1212

Hello, I did what you mentioned it is close to 200% to get to the correct size. By doing this I have to use the side scroll button to go up and down Everything is huge just to get the screen at the proper size which in turn causes other issues Why did this happen to my farm? and not the other?

Hi Nettie,
I'm not sure why it happened to you, but you do not want your zoom that large. Are you looking at the farms itself not being as big or the whole farm window? The browser zoom is only to adjust the whole game window size. If it i jut the farm inside the window that is too small then you can use the zoom levels in the game to make it bigger.

Open your other farms and then see what your browser zoom is set to for it, since you said it was correct for that set.

Also it may be a browser problem if you are using a different browser for each set. You might want to see if there is an update for that browser.

barbara nixon · #**355** Sep 10 2023, 11:05 AM

buttons inside the gaem when going to different windows to do things is almost completely hidden.. it's like the original window has shrunk and it's hard to click on the x to close ..it's going to be impossible to get the fc when it becoms ready as the button is completely hidden..waited awhile befor reporting to see if it got fixed it is not..maybe monday..thanks..

**marymarcel** · #**356** Sep 10 2023, 11:31 AM

Quote:

Originally Posted by barbara nixon

buttons inside the gaem when going to different windows to do things is almost completely hidden.. it's like the original window has shrunk and it's hard to click on the x to close ..it's going to be impossible to get the fc when it becoms ready as the button is completely hidden..waited awhile befor reporting to see if it got fixed it is not..maybe monday..thanks..

Hi barbara nixon

When you open a new window, please check your browser zoom to see if it is the same you had set.

Auntie Al · #**357** Sep 11 2023, 03:13 PM

In the last 2 days, the size of my game screen has decreased. The neighbor info below the game screen seems to be taking up more space. This interferes with what I can see on my screen unless I am in full screen mode. Did this happen with the new update? How can I fix it? I use Opera for my browser and everything is up to date.

**marymarcel** · #**358** Sep 11 2023, 03:26 PM

Quote:

Originally Posted by Auntie Al

In the last 2 days, the size of my game screen has decreased. The neighbor info below the game screen seems to be taking up more space. This interferes with what I can see on my screen unless I am in full screen mode. Did this happen with the new update? How can I fix it? I use Opera for my browser and everything is up to date.

Hi Auntie Al

I moved your post to the thread about Display issues.

Which zoom level is set for Opera in the game page?

Auntie Al · #**359** Sep 11 2023, 03:34 PM

I have never changed it but it is set at 90%. I changed it to 100% and it seems to be better, thanks.

**marymarcel** · #**360** Sep 11 2023, 04:23 PM

Quote:

Originally Posted by Auntie Al

I have never changed it but it is set at 90%. I changed it to 100% and it seems to be better, thanks.

Hi Auntie Al

Glad it seems to be better for you.

A few questions for you:

Are you using a saved link to load the game?

Are you using the official link to signin the game?

Do you usually close the website for the day?