HTML5/WebGL: Game Not loading or frequent crashes

[marymarcel]

Originally Posted by OldEl

1219921609 Not loading at all this morning.

Originally Posted by OldEl

1219921609 I had refreshed & refreshed and it HADN'T loaded but when I went back after reporting it the game is now loading.

Hi OldEl

Please try clearing your browser cache and see if that helps you. Please remember that the first time after the clearing the game will last a few minutes to load as all graphics have to be downloaded again.

[sheroulo]

1334012832
Good morning, I use chrome. Black screen with white. Has been stuck for almost an hour, I did refresh it once. No movement. Thank you for your help.
2021-01-21 14:21:06.768 INFOCheckpoint-B-000 - Initialized
2021-01-21 14:21:06.770 LOGFT Client Services Inited.
2021-01-21 14:21:06.793 LOGSessionId: 210821
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc.
GPU-Renderer: ANGLE (Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0)

[Olga P]

Id user 100000647552269

grey screen

tried several browsers, clean cache

os windows 10 (desktop) and windows 7 (laptop)

i cannot load my farms

[bgalore20]

1787291526
I've been trying to get in for well over an hour. My browser is Mozilla.
2021-01-21 14:19:09.115 INFOCheckpoint-B-000 - Initialized
2021-01-21 14:19:09.116 LOGFT Client Services Inited.
2021-01-21 14:19:09.149 LOGSessionId: 210819
Browser: Firefox: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:84.0) Gecko/20100101 Firefox/84.0
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc.
GPU-Renderer: ANGLE (Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0)
2021-01-21 14:23:59.777 ERRORwasm streaming compile failed: CompileError: wasm validation error: at offset 321751: failed to read element function index
2021-01-21 14:23:59.781 ERRORfalling back to ArrayBuffer instantiation

[marymarcel]

Originally Posted by sheroulo

1334012832
Good morning, I use chrome. Black screen with white. Has been stuck for almost an hour, I did refresh it once. No movement. Thank you for your help.
2021-01-21 14:21:06.768 INFOCheckpoint-B-000 - Initialized
2021-01-21 14:21:06.770 LOGFT Client Services Inited.
2021-01-21 14:21:06.793 LOGSessionId: 210821
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc.
GPU-Renderer: ANGLE (Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0)

Hi sheroulo

Your previous post was answered in the following link:

http://r1.slashkey.com/forum/showthr...94#post6418694

[cbj]

My game does not load on it's own. 1338879871 Below the game is FT toggle with console which when clicked on, goes no where. The only way I can get into the game is Raul's 1-6 list (webmail gl post), which #5 allows me in but not seeing anything new... still the black screen with the white diamond

[marymarcel]

Originally Posted by Olga P

Id user 100000647552269

grey screen

tried several browsers, clean cache

os windows 10 (desktop) and windows 7 (laptop)

i cannot load my farms

Hi Olga P

Please provide the information for point 3 in the banner.

When you try to load your farms, there is a lot of information below your game screen, some of them saying CHECKPOINT. We need the information for the last Checkpoint in that list.
Check if the informtion is the same for your desktop and laptop and post for each one if it is different.

If you dont see the information, please click in Toggle FT button and scroll the information using the bar on the right. Thank you

[marymarcel]

Originally Posted by bgalore20

1787291526
I've been trying to get in for well over an hour. My browser is Mozilla.
2021-01-21 14:19:09.115 INFOCheckpoint-B-000 - Initialized
2021-01-21 14:19:09.116 LOGFT Client Services Inited.
2021-01-21 14:19:09.149 LOGSessionId: 210819
Browser: Firefox: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:84.0) Gecko/20100101 Firefox/84.0
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc.
GPU-Renderer: ANGLE (Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0)
2021-01-21 14:23:59.777 ERRORwasm streaming compile failed: CompileError: wasm validation error: at offset 321751: failed to read element function index
2021-01-21 14:23:59.781 ERRORfalling back to ArrayBuffer instantiation

Hi bgalore

Your previous post was copied to a closed thread in H&S which is monitoring by the developers. It is not necessary to continue posting the information.

Thank you so much

[marymarcel]

Originally Posted by cbj

My game does not load on it's own. 1338879871 Below the game is FT toggle with console which when clicked on, goes no where. The only way I can get into the game is Raul's 1-6 list (webmail gl post), which #5 allows me in but not seeing anything new... still the black screen with the white diamond

Hi cbj

Please follow the instructions given in this announcement:

http://r1.slashkey.com/forum/announcement.php?f=1

You have to try all suggestions under FIRST LOAD OF FARM TOWN.
After trying them all, then restart and check again if your game loads.

If your game doesnt load, then you have to provide the information under PERSISTENT LOADING ISSUES.
Please notice that for point 3, developers are asking for the last Checkpoint information.

If you dont see the information below your game screen, then click in Toggle FT console and scroll down the page using the bar on the right till you find the last Checkpoint information.

[keciae]

100000166766399 stuck on U60