Go Back   Farm Town > Help & Support > News & Announcements

Closed Thread
 
Thread Tools Search this Thread Display Modes
  #4191  
Old Aug 24 2021, 03:36 AM
melian1 melian1 is offline
 
Join Date: Jul 13 2014
Posts: 24
Default

My farm won't load. It looks as if it is going to do so, and then this error message pops up. I've run memcache and tried 3 browsers. I've tried working a friend's facilities and end up with the same message (tho it appeared to load that farm for a split second before it went to the error message.) I tried sending ingredients to a person and tho the screen showed the usual success, with a button to go to my farm, it was instantly overlaid by this same message. Help!

Edited to add: the image doesn't appear to have posted. The message says: "The content you requested cannot be displayed right now. It may be temporarily unavailable, the link you clicked on may have expired, or you may not have permission to view this page. and there is a "close" button.

Last edited by melian1; Aug 24 2021 at 03:57 AM.
  #4192  
Old Aug 24 2021, 04:30 AM
Tiger's Avatar
Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
Posts: 8,555
Default

Quote:
Originally Posted by melian1 View Post
My farm won't load. It looks as if it is going to do so, and then this error message pops up. I've run memcache and tried 3 browsers. I've tried working a friend's facilities and end up with the same message (tho it appeared to load that farm for a split second before it went to the error message.) I tried sending ingredients to a person and tho the screen showed the usual success, with a button to go to my farm, it was instantly overlaid by this same message. Help!

Edited to add: the image doesn't appear to have posted. The message says: "The content you requested cannot be displayed right now. It may be temporarily unavailable, the link you clicked on may have expired, or you may not have permission to view this page. and there is a "close" button.
Hi melian1,

You should be able to continue to the game by clicking on the close button on that message. It will keep popping back up so you will see it again and need to repeat that.
__________________
Tiger

  #4193  
Old Aug 24 2021, 04:42 AM
Tiger's Avatar
Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
Posts: 8,555
Default




Hi everyone,

We are aware that this error message from Facebook is popping up frequently when playing the game. It is happening with other games as well. You should be able to click the close button on that message to continue playing but it will keep showing back up until this can be fixed.

The developers have been made aware of the problem.
Facebook are also aware of the problem and have assigned it to a team.

We apologize for the inconvenience, but it does look like we will have to wait on Facebook to find and fix the problem.


You can try working in full screen if you're able to so that you see the message less frequently, but you will still have to close that message when you drop back out of full screen mode.

Posts about this issue are being moved to this thread in help and support:

http://r1.slashkey.com/forum/showthread.php?t=654502




.
__________________
Tiger


Last edited by Tiger; Aug 24 2021 at 05:07 AM.
  #4194  
Old Aug 24 2021, 09:36 AM
HILARIOUS HILARIOUS is offline
 
Join Date: Apr 14 2015
Posts: 57
Default Feedback

I have a dialogue box keeps appearing across the page approx every 60 seconds> It seems to only be when I am on my farm. ??????
  #4195  
Old Aug 24 2021, 09:37 AM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 13,118
Default

Quote:
Originally Posted by HILARIOUS View Post
I have a dialogue box keeps appearing across the page approx every 60 seconds> It seems to only be when I am on my farm. ??????
Hi HILARIOUS

Please read the following information and what you can do while we wait a fix from Facebook:
http://r1.slashkey.com/forum/showthread.php?t=654502
  #4196  
Old Aug 25 2021, 07:30 AM
beverduster's Avatar
beverduster beverduster is offline
 
Join Date: Oct 14 2009
Location: deep in the heart of texas
Posts: 852
Send a message via Yahoo to beverduster
Default

its getting past old on the game crashing, whats going on by the way
  #4197  
Old Aug 25 2021, 08:11 AM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 13,118
Default

Quote:
Originally Posted by beverduster View Post
its getting past old on the game crashing, whats going on by the way
Hi beverduster

Which job are you doing when you got the game crashing?

Is this happening in your own farms or while you work as Superneighbor o hired at market?

If the farms you are working on are heavily fulled then you could have some problems.

Please check if your browser is up to date as some of them dont automatically update. Also be sure all updates for Windows or Mac, in case you use it, are done.

You can close and reopen your browser for a few minutes and also restart your computer.

There are specifications for your computer in the first post, first page of this thread, to let you check your device.
  #4198  
Old Aug 25 2021, 11:15 AM
beverduster's Avatar
beverduster beverduster is offline
 
Join Date: Oct 14 2009
Location: deep in the heart of texas
Posts: 852
Send a message via Yahoo to beverduster
Default

Quote:
Originally Posted by marymarcel View Post
Hi beverduster

Which job are you doing when you got the game crashing?

Is this happening in your own farms or while you work as Superneighbor o hired at market?

If the farms you are working on are heavily fulled then you could have some problems.

Please check if your browser is up to date as some of them dont automatically update. Also be sure all updates for Windows or Mac, in case you use it, are done.

You can close and reopen your browser for a few minutes and also restart your computer.

There are specifications for your computer in the first post, first page of this thread, to let you check your device.
i was only doing my farms and about 3 & 4 times a day i get kicked off saying my domputer dont suport thr etglm formatmat, i have a new laptop & even my old lapt supports htgml, i dont understand this part plus i have to clear my browzer and sifn off & reboot to get iit going again, ill be glad when they get all the game going in full again
  #4199  
Old Aug 25 2021, 11:21 AM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 18,583
Default

Quote:
Originally Posted by beverduster View Post
i was only doing my farms and about 3 & 4 times a day i get kicked off saying my domputer dont suport thr etglm formatmat, i have a new laptop & even my old lapt supports htgml, i dont understand this part plus i have to clear my browzer and sifn off & reboot to get iit going again, ill be glad when they get all the game going in full again
Hi Beverduster,
What operating system do your laptops have and how much memory is in them? Make sure your operating system is up to date as well as the browsers you use.
Please copy and post the first 10 lines from the FT Console, so we can check this.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #4200  
Old Aug 25 2021, 01:30 PM
ERIC V DEFFENDALL ERIC V DEFFENDALL is offline
 
Join Date: Oct 29 2012
Posts: 1
Default WebGL Crashes

Webgl keeps crashing on larger fishing jobs of more than 250million coins , black screen comes up then nothing ,have no choice but reboot game . many times no rehire for job . have lost billions !!!
Closed Thread

Tags
black screen, web gl

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 12:35 PM.