Game Migration Updates

[Tiger]

Originally Posted by kevat508

When working on a SNs farm if she starts working on the same farm my game locks up and I have to reload it.
USER ID number ( 574367950 )

HI kevat508,


Can you supply more details about this please. I apologize for all the questions but we need to ask them to get as much information as we can about the issue. For example:

• When did this start happening and were you able to do the exact same thing prior to the March 20th update without any problems?
• Is this something you were able to do in the flash version of the game without problems?
• Which jobs you were doing and how many farms you got done before the farm owner joined you on the same farm.
• Which job you were doing at the time the game locked up and what they were doing when your game locked up.
• Are those farm large with a considerable amount of any particular item on them?
• If it's only a specific type of job you are doing that will lock your game up every single time they join you, which job is it?
• If it's only a specific farm that it does it on, if you can ask your friend for their USER ID in the message above their game and let us know which farm this happens on, that would be great so we can go take a look at what is on that farm.

[kevat508]

1. I started when we were allowed to work on SN farms.

2. It happened when using the harvest plough sow tool. Farms done could be any amount it didn't matter.

3. The same job harvest plough sow.

4. Yes.

5. Harvest plough sow is the only one as far as I know that we do together.

6. It can be any farm.

[Tiger]

Originally Posted by kevat508

1. I started when we were allowed to work on SN farms.

2. It happened when using the harvest plough sow tool. Farms done could be any amount it didn't matter.

3. The same job harvest plough sow.

4. Yes.

5. Harvest plough sow is the only one as far as I know that we do together.

6. It can be any farm.

Hi kevat508,

Thank you for your additional information, much appreciated.
Where you both able to do this fine in the flash version of the game?

[kevat508]

Sorry Tiger I don't really know as I've never had the problem until the HTML 5 version. So with a educated guess I would say there wasn't the problem with flash.
When it starts happening black squares with writing appear on the farm. Sorry I can't remember what the writing says.
If you are quick enough you can go to another farm before it locks up.

[Tiger]

Originally Posted by kevat508

Sorry Tiger I don't really know as I've never had the problem until the HTML 5 version. So with a educated guess I would say there wasn't the problem with flash.
When it starts happening black squares with writing appear on the farm. Sorry I can't remember what the writing says.
If you are quick enough you can go to another farm before it locks up.

OK kevat508,

Some would not have been able to work on the same farm as others in the flash version, but I can't say I have heard of anyone trying to HPPlant at the same time the farm owner was also doing that on the same farm.

Do you recall if it looked like you both clicked on the same spot on the farm at the same time? Do you recall if you were you both planting the same crop or different ones?

I will copy your issue and answers over to the relevant dev thread for them to see.

[kevat508]

I would say we both clicked on the same place on the farm at the same time but I don't know for sure as it all happens so fast.
As for the crops that doesn't seem to matter if we plant the same or different crops but they are on the same time scale.
She asks me to do her farms then forgets I am there, and quite readily admits she is a dizzy blonde at times. LOL.

[Tiger]

Originally Posted by kevat508

I would say we both clicked on the same place on the farm at the same time but I don't know for sure as it all happens so fast.
As for the crops that doesn't seem to matter if we plant the same or different crops but they are on the same time scale.
She asks me to do her farms then forgets I am there, and quite readily admits she is a dizzy blonde at times. LOL.

LOL OK kevat, thank you, we have moved your issue to the relevant thread and will add to the notes that you think you both clicked the same spot and that it doesn't appear to be the type of crop being planted.

[kevat508]

Thanks Tiger.
If it happens again would you like me to try get a screenshot of it?

[Tiger]

Originally Posted by kevat508

Thanks Tiger.
If it happens again would you like me to try get a screenshot of it?

Hi Kevat,

Sure that will be great and please have a look in the FT console under your game screen when it happens and see if any error shows up as well.

[kevat508]

OK Tiger will do that if it happens again and also try to remember not to toggle the console off as it's annoying and I think the game goes slightly faster with it off.