HTML5/WebGL: Game Not loading or frequent crashes

[Taz D]

Originally Posted by Bella Monica

Hi

I'm having problem with the Map icon as it is not responding when I clicked it.

Thanks

Hi Bella Monica,
The Map functions have not been added yet to the HTML version.

[pete5560]

new version is fast. harvested all 43 farms in less than 1 hour. however, i noticed that the harvest totals were recording about 1/3 of total. after loading flash, the totals were corrected.

[sandgar]

Facebook ID 100001079898837
I got the black screen with a box on the bottom left of the screen that had the work NONE
Then it went to the grey screen with the sad face on it.

[Daisy Mariposa]

I use a MAC and Safari. I can access steps 1-5 but not six. I get a black screen with a weird white graphic and a status bar that does not make it all the way to the end. I performed the test on Chrome and got nowhere. Same black screen with the white graphic, but nothing in the status bar. I will not upgrade my browsers until flash is totally gone because I can still play the game jsut fine with flash but will be locked out if a miracle isn't forthcoming tomorrow.

[sandgar]

Hi, here are my results of the 7 Questions - Facebook ID 100001079898837
#1 - a page comes up with 2 separate areas with links to get more info on WebGL
#2 - I get what I am supposed to
#3 - I get what I am supposed to
#4 - black screen with cube - then goes to Aw, Snap! error code: out of memory
#5 - black screen with cube - then white screen with FT on it - stayed like that for over 10 minutes, so I left it
#6 - black screen with cube - then to grey screen with sad face.
#7 - Graphics Feature Status
Canvas: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Disabled
Out-of-process Rasterization: Unavailable
OpenGL: Enabled
Hardware Protected Video Decode: Hardware accelerated
Rasterization: Unavailable
Skia Renderer: Enabled
Video Decode: Unavailable
Vulkan: Disabled
WebGL: Hardware accelerated
WebGL2: Unavailable

I use Chrome, Windows 10
Thanks

[Taz D]

Originally Posted by Daisy Mariposa

I use a MAC and Safari. I can access steps 1-5 but not six. I get a black screen with a weird white graphic and a status bar that does not make it all the way to the end. I performed the test on Chrome and got nowhere. Same black screen with the white graphic, but nothing in the status bar. I will not upgrade my browsers until flash is totally gone because I can still play the game jsut fine with flash but will be locked out if a miracle isn't forthcoming tomorrow.

Hi Daisy,
Please use the link at the bottom of the first post in this thread and post what is asked for there.

[Taz D]

Originally Posted by sandgar

Hi, here are my results of the 7 Questions - Facebook ID 100001079898837
#1 - a page comes up with 2 separate areas with links to get more info on WebGL
#2 - I get what I am supposed to
#3 - I get what I am supposed to
#4 - black screen with cube - then goes to Aw, Snap! error code: out of memory
#5 - black screen with cube - then white screen with FT on it - stayed like that for over 10 minutes, so I left it
#6 - black screen with cube - then to grey screen with sad face.
#7 - Graphics Feature Status
Canvas: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Disabled
Out-of-process Rasterization: Unavailable
OpenGL: Enabled
Hardware Protected Video Decode: Hardware accelerated
Rasterization: Unavailable
Skia Renderer: Enabled
Video Decode: Unavailable
Vulkan: Disabled
WebGL: Hardware accelerated
WebGL2: Unavailable

I use Chrome, Windows 10
Thanks

Hi Sandgar,
The developers will be looking at the log that was collected from the information in your posts. Hopefully they can figure out the problems people are having and come up with a solution for it.

[amanda1955]

chrome has blocked flash so just wondering how long it will be till most things are enabled

[rogerthedodger]

when flash goes will we have the forums

[Sammac17]

My tech guy found out what was wrong today with why I couldn't get the new version. I was using the Revert Site extension. When we disabled it I could load the new version HTML/WebGL fine.