Go Back   Farm Town > Help & Support > Help & Support

Reply
 
Thread Tools Search this Thread Display Modes
  #661  
Old Oct 15 2020, 09:44 PM
penguin66 penguin66 is offline
 
Join Date: Apr 26 2009
Posts: 30
Default

Quote:
Originally Posted by Taz D View Post
Hi penguin and KKWMSOTR/L,
I have just tried myself and can confirm that there is a problem now with the train boosting.

We will pass this along to the developers to find and fix the problem.
Thank you!
Reply With Quote
  #662  
Old Oct 15 2020, 09:49 PM
TerriFlynn TerriFlynn is offline
 
Join Date: Apr 15 2010
Posts: 75
Default

I cannot boost trains either from either the Train Manager or the train itself. When I hit the boost button, nothing happens.
Also, earlier today I exchanged at least 7 full pages of gifts and none went to my gift box.
Reply With Quote
  #663  
Old Oct 15 2020, 09:52 PM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 25,556
Default

Quote:
Originally Posted by TerriFlynn View Post
I cannot boost trains either from either the Train Manager or the train itself. When I hit the boost button, nothing happens.
Also, earlier today I exchanged at least 7 full pages of gifts and none went to my gift box.
Hi TerriFlynn,
As of the release of the new levels the pop ups for boosting trains and for sending gifts are not working.
Additionally the My Neighbors tab is not showing information for neighbors for some.

This has been sent to the developers to find the problem and hopefully fix it quickly.


For your gift problem please post that problem in the gift thread. We try to keep all posts about a subject together to make it easier for everyone to find them.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.

Last edited by Taz D; Oct 15 2020 at 10:04 PM.
Reply With Quote
  #664  
Old Oct 15 2020, 11:22 PM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 25,556
Default

Train Boosting, Sending Gifts and My Neighbors tab Problem

The developers have looked at the problem and it appears to be a Facebook issue that just happened to occur at the same time the new levels were released. Only thing we can do is wait for Facebook to correct the problem.

Please do not post about this as it has been identified.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
Reply With Quote
  #665  
Old Oct 16 2020, 03:03 PM
xtacy48 xtacy48 is offline
 
Join Date: Jan 26 2012
Posts: 36
Default

I cannot request boosts for my trains?
Reply With Quote
  #666  
Old Oct 16 2020, 03:18 PM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,341
Default

Quote:
Originally Posted by xtacy48 View Post
I cannot request boosts for my trains?
Hi xtacy48

I moved your post to the thread about Trains in the Help&Support forum to be able to answer you.

Please do not post questions or problems in the Suggestions as that section is for posting ideas for the game.

We are aware of the problem, please read the following announcement:

http://r1.slashkey.com/forum/announcement.php?f=1
Reply With Quote
  #667  
Old Oct 17 2020, 08:53 AM
machamo machamo is offline
 
Join Date: Aug 20 2011
Posts: 25
Default Train boosts and fc facilities

The glitch with the train boosting is now affecting the way I can utilize factories I paid cash to get, is there any progress when a fix may be available or will the Farm Cash factories be unsupported in the manor they were sold.
Reply With Quote
  #668  
Old Oct 17 2020, 09:09 AM
Tiger's Avatar
Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
Posts: 10,321
Default

Quote:
Originally Posted by machamo View Post
The glitch with the train boosting is now affecting the way I can utilize factories I paid cash to get, is there any progress when a fix may be available or will the Farm Cash factories be unsupported in the manor they were sold.
Hi machamo,

The Boost train list uses the same list as the Send Gifts Farmer lists so we are all having to wait for Facebook to fix it. Facebook are not in the habit of telling anyone how soon or long it will take to resolve anything, so I'm sorry, but we can not give you that information. If we do get any information on progress we will likely add that information in the Announcement at the of the forum.
Reply With Quote
  #669  
Old Oct 19 2020, 01:08 PM
Carol695 Carol695 is offline
 
Join Date: Jan 11 2016
Posts: 19
Default

I can't boost the trains. I quit playing for the last year or two. A couple of days I started playing again and this is the one thing I have tried and tried and can't figure out what I am doing wrong.
no sure if this is a correct link but here goes (I copy-pasted this from my address browser.
https://apps.facebook.com/farmtown/?...te&cid=sk_site

https://apps.facebook.com/farmtown/?...te&cid=sk_site

Last edited by Carol695; Oct 19 2020 at 03:29 PM. Reason: to see if I copied my link correctly.
Reply With Quote
  #670  
Old Oct 19 2020, 02:59 PM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,341
Default

Quote:
Originally Posted by Carol695 View Post
I can't boost the trains. I quit playing for the last year or two. A couple of days I started playing again and this is the one thing I have tried and tried and can't figure out what I am doing wrong.
no sure if this is a correct link but here goes (I copy-pasted this from my address browser.
https://apps.facebook.com/farmtown/?...te&cid=sk_site
Hi Carol695

I moved your post from Suggestions to Trains thread in the Help & Support forum to be able to answer you.

Please do not post problems in Suggestions as that section is only to post ideas for the game.

We are aware of the problem.

Raul has posted the following in the New Release:

Known Issues:

- Problems with Train Boosting and Sending Gifts. Our research indicate that it's a Facebook issue, we have already placed a ticket with Facebook, waiting on resolution.

As you see, we have to wait for Facebook to fix whatever is the problem with the lists of farmers.

Also, your link is not working, in the future if you need to get your farm link, please follow the instructions given HERE
Reply With Quote
Reply

Tags
boost reward, boost train, can't boost train, can't dispatch train, connecting train cars, dispatch train, locomotive, long cars, missing train, train, trains and fac work, trains not working, unload train

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 07:06 AM.