HTML5/WebGL: Game Not loading or frequent crashes

[Gail Green-jeans]

Just had this message pop up while fishing on my farm. Screen left that farm and went back to the black page with diamond.

"An embedded page at I1slashkey.com says Your browser does not support WebGL"

At bottom of page in yellow box says
"WebGL Supported but DISABLED---------ERROR! "


I should add that I have been farming for several days with no problems using Google Chrome.
User ID is 1187311186

[dikelly3952]

Toggle FT Console
2021-01-18 22:31:30.413 INFOCheckpoint-B-000 - Initialized
2021-01-18 22:31:30.414 LOGFT Client Services Inited.
2021-01-18 22:31:30.431 LOGSessionId: 181431
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0

Hopefully this is the correct location - I hit the link in the header

[Taz D]

Originally Posted by Gail Green-jeans

Just had this message pop up while fishing on my farm. Screen left that farm and went back to the black page with diamond.

"An embedded page at I1slashkey.com says Your browser does not support WebGL"

At bottom of page in yellow box says
"WebGL Supported but DISABLED---------ERROR! "


I should add that I have been farming for several days with no problems using Google Chrome.

Hi Gail,
Please clear your browser cache, close the browser and then reload your farms and see if that comes back.

[Taz D]

Originally Posted by dikelly3952

Toggle FT Console
2021-01-18 22:31:30.413 INFOCheckpoint-B-000 - Initialized
2021-01-18 22:31:30.414 LOGFT Client Services Inited.
2021-01-18 22:31:30.431 LOGSessionId: 181431
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0

Hopefully this is the correct location - I hit the link in the header

Hi dikelly,
Please clear your browser cache, close the browser and then reload your farms. Then see if you can move between farms. Try different farms.

[dikelly3952]

It is working again

[dikelly3952]

I did not do any of that but did leave the game and go back it is working , I will clear the cache now though - thank you

[Gail Green-jeans]

[quote=Gail Green-jeans;6417722]Just had this message pop up while fishing on my farm. Screen left that farm and went back to the black page with diamond.

"An embedded page at I1slashkey.com says Your browser does not support WebGL"

At bottom of page in yellow box says
"WebGL Supported but DISABLED---------ERROR! "


I should add that I have been farming for several days with no problems using Google Chrome.
User ID is 1187311186[/QUOTE

Thanks Taz... (suggestion to clear browser cache) I did do that right after posting the issue and it did work.

I posted the message here on the board as I hadn't seen this particular problem mentioned before. Admittedly haven't read ALL 234 pages of posts about the HTML subject

[RaspberryRoxanne]

Got it working on my iPad 8th gen iOS 14.3 in safari some things work but when attempting to water flowers it worked once but then choosing tool again later I got a loop error in console kept scrolling new entries. Couldn’t copy pastes text so have image. Not an URL image but a file in photos let me know how to send it to you

User I’d 1000002125192334

Edit: still adding new entries as i compose and post further info, all entries the same, aprox 1 per second

ERROR An abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.

[marymarcel]

Originally Posted by RaspberryRoxanne

Got it working on my iPad 8th gen iOS 14.3 in safari some things work but when attempting to water flowers it worked once but then choosing tool again later I got a loop error in console kept scrolling new entries. Couldn’t copy pastes text so have image. Not an URL image but a file in photos let me know how to send it to you

User I’d 1000002125192334

Edit: still adding new entries as i compose and post further info, all entries the same, aprox 1 per second

ERROR An abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.

Hi RaspberryRoxane

I moved your post to the thread about HTML5.

We are aware that Safari browser is not working right for the game for Mac users.

Could you please try Opera browser and see if the game loads for you?

Also, if the game doesnt load in Opera you will find suggestions for you to try in the following announcement:
http://r1.slashkey.com/forum/announcement.php?f=1

[Horyhead2]

Still waiting for every thing to be loaded ,i know there is a lot of work to get it all done..