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  #2361  
Old Jan 18 2021, 10:02 PM
Mama Tess Mama Tess is offline
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Join Date: Jul 07 2012
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Unhappy Not loading

ID #672556921

U-55 and a gray screen
  #2362  
Old Jan 18 2021, 10:45 PM
LisaScobee LisaScobee is offline
 
Join Date: Sep 14 2017
Posts: 223
Question

Quote:
Originally Posted by Taz D View Post
Hi RFMad,
Are the browsers up to date on that computer? It can also be a matter of the hardware in the computer and whether it supports WebGL 2.0. Older computers will not have that as it wasn't available at that time.
Mine is going to be 4 yrs old. Built 7/5/2017
Does that mean I should be completely up to date and have no issues with the WebGL 2.0? (I'm not having issues and just curious). Also I updated Chrome browser this week.
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Last edited by LisaScobee; Jan 18 2021 at 10:46 PM. Reason: Can't type
  #2363  
Old Jan 18 2021, 10:48 PM
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Taz D Taz D is offline
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Location: Ace, Tx
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Quote:
Originally Posted by LisaScobee View Post
Mine is going to be 4 yrs old. Built 7/5/2017
Does that mean I should be completely up to date and have no issues with the WebGL 2.0? (I'm not having issues and just curious). Also I updated Chrome browser this week.
Hi Lisa,
If you are able to get into the game and not having any messages about WebGL not working then you are fine.
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Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #2364  
Old Jan 18 2021, 11:51 PM
LisaScobee LisaScobee is offline
 
Join Date: Sep 14 2017
Posts: 223
Red face

Quote:
Originally Posted by Taz D View Post
Hi Lisa,
If you are able to get into the game and not having any messages about WebGL not working then you are fine.
Thx Taz. I've been wondering if I needed to do any upgrading/updating to the PC. Guess the old gal's still kickin! I know you're a PC tech in "real life". How long have you done that? You can answer me in PM so we won't derail things here.
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  #2365  
Old Jan 19 2021, 01:42 AM
chrisdaley chrisdaley is offline
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Join Date: Jun 09 2017
Posts: 5
Angry Unable to Load Game

Hi,
I am unable to get into the game.

My user ID is: 100000161650780

The game gets stuck on a black screen.
I got in once after the migration and was able to harvest and plant new crops, but have been unable to get in a second time. This is really frustrating as I have invested quite a bit of money into this game.

Regards
Christine
  #2366  
Old Jan 19 2021, 02:42 AM
RFMad RFMad is offline
 
Join Date: Sep 02 2010
Posts: 258
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Yes, the browsers are up to date. It is older than the one that works with the 2.0 I guess there's nothing to be done to the older one to make it work?
That's really disappointing Thanks for the reply.

Quote:
Originally Posted by Taz D View Post
Hi RFMad,
Are the browsers up to date on that computer? It can also be a matter of the hardware in the computer and whether it supports WebGL 2.0. Older computers will not have that as it wasn't available at that time.
  #2367  
Old Jan 19 2021, 03:59 AM
TIBBSY TIBBSY is offline
 
Join Date: Apr 03 2010
Posts: 5
Default logging on

hi everytime I try to log on now all i get is a black screen with a white symbol in the centre I am not to computer savvy
  #2368  
Old Jan 19 2021, 04:58 AM
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Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
Posts: 9,354
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Quote:
Originally Posted by TIBBSY View Post
hi everytime I try to log on now all i get is a black screen with a white symbol in the centre I am not to computer savvy
Hi TIBBY,

Please click on this link and make sure you have done the items listed under First Load of Farm Town in your browser. When you have doe those, closed and reopened your browser, try loading the game.
http://r1.slashkey.com/forum/announcement.php?f=1

If the game will not load for you for a long time, please continue with the Instructions under Persistent Loading Issues and supply the 3 items requested.
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  #2369  
Old Jan 19 2021, 05:04 AM
keith of maisie farm uk keith of maisie farm uk is offline
 
Join Date: Feb 12 2020
Posts: 27
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really people should check to see if their laptop or p.c takes WebGl
  #2370  
Old Jan 19 2021, 05:04 AM
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Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
Posts: 9,354
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Quote:
Originally Posted by Mama Tess View Post
ID #672556921

U-55 and a gray screen
Hi Mama Tess,

Please click on this link and make sure you have done the items listed under First Load of Farm Town in your browser. When you have doe those, closed and reopened your browser, try loading the game.
http://r1.slashkey.com/forum/announcement.php?f=1

If the game will not load for you for a long time, please go down to the Instructions under Persistent Loading Issues in that post and also supply the 3rd item requested which is the The LAST Checkpoint in the log beneath the game. if you can't see the log click on Toggle FT Console. That will open and close the log.
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Last edited by Tiger; Jan 19 2021 at 05:09 AM.
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